Upon arrival we were put in a room with two queen beds when we had reserved a king size bed. We brought that issue up to the front desk and we didnt get a call back saying they weren't moving us till hours later. There were many issues with the resort running out of items or not having them available upon request, i.e. kethchup, highchairs, milk, slices of bread , *beer for our room*. Many of our requests seemed to be ignored and the staff didn't care, even though we came with a toddler. It seemed that our requests for certain basic necessities were met with annoyance and attitude. I would recommed anyone traveling to Jamaica try another resort, especially if you have a small child.