4/10 (不満)
Tracy
カップルで旅行
2023 年 8 月 7 日
気になった点 : 清潔度、施設のコンディションと設備
I booked and paid for the room in full for almost 2 months before i arrived. When we arrived, they couldnt find my reservation, we had to wait for some guy to contact someone else who informed me they had canceled my booking under what circumstances i don't know...when i had already paid for this. They placed us in another room for the night then moved us again in the morning to another room that i didn't book, i booked room with king bed and they gave us 2 small beds when it was my husband and myself. No one said anything to us or even apologized for anything.
Tracy
2023 年 7 月に 6 泊滞在