6/10 (普通)
Yasamin
グループ旅行
2026 年 1 月 14 日
良かった点 : 清潔度、設備とサービス
On the very first day, there was no fire starter when we got there despite us communicating prior to our arrival regarding this matter; however, received no response. The same night, the smoke detector went off and all they could tell us was to detach it and wait on maintenance the next day to fix it which they did not show up either. We were told that for the inconvenience we experienced, we would be receiving a partial refund which that did not happen either..
On the positive note though, Elizabeth was very nice and helpful who helped us get the fire started. Overall a great experience, but the service needs a bit of improvement.
Yasamin
2026 年 1 月に 2 泊滞在
