2/10 (非常に不満)
Sam
小さなお子様連れの家族旅行
2024 年 4 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Opted to reserve now and pay at property as I prefer to use cash (in all aspects of life not just hotels especially when traveling). Upon checkin, they had a posted sign saying no cash accepted. When asked if this was posted online, they said no, only at their desk. Moreso, I was told as of the 3pm checkin (regardless of when you physically check in), you are charged on the card you reserved the room in so I was even further hindered in choosing my payment option. What’s the point of reserve now and pay at checkin if they take it upon themselves to process a payment before you even get there?! The facility itself is nice but I have such a sour taste of how they handled business I won’t be returning.
Sam
2024 年 4 月に 1 泊滞在