Customers are locked out of lobby at night in 30 degree weather; paid for 2 nights but my door access card had to be reloaded after 1st night; card technology failed; commode stopped up; no alarm click. Felt like foreign managers were terrified to deal with American public, felt like racism to me. Was displaced after tornado made my home unlivable. Did not need to be disrespected and rudely treated by this manager.
Noreen
10/10 (非常に良い)
Keith
2023 年 10 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Thank you
Very friendly. Clean big room. would stay again. Convenient location.
Keith
2023 年 10 月に 2 泊滞在
6/10 (普通)
Timothy
2023 年 10 月 8 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Bad vibes
At 4 pm arrived, photos on line look better. Office locked directed by sign to call after hrs window sign threw the slot (schetchee as heck) Hotel almost empty but host put us on highway side - so not cool unless you enjoy traffic noise. After this was supprised room clean but dated . Once was so more then enough golly.
Timothy
2023 年 10 月に 1 泊滞在
4/10 (不満)
Linda
カップルで旅行
2023 年 9 月 25 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Way below standards of the Deerfield Inns & Suites brand! The room smelled. The bed was hard as a rock with a super thin mattress that was too low to the floor and the pillows were like pancake thin. No tissues, hair dryer or ironing board & iron. Exactly just one towel, wash clothe and handtowel per person and not even a floor mat for the shower so when you stepped out of the shower you where on a slippery tile floor (very dangerous). The shower head was rediculous and basically useless the way it sprayed. The lobby door remained locked so you could not even enter untill someone unlocked it after you called on the phone at the 'night window' even in broad daylight!! Very sub par for the brand.
Linda
2023 年 9 月に 3 泊滞在
2/10 (非常に不満)
Shetani、Riverdale
カップルで旅行
2023 年 7 月 30 日
気になった点 : 設備とサービス
The night manager was rude.He kept trying to say my room was canceled although I spot with a lady earlier in the day and she stated everything was good.There was little red bugs he stated they weren’t bed bugs when we killed one and took it to the front desk.It was late and the police was pulling everybody over so we took our bags back to the car and slept in our clothes but threw them away when we woke up.
Shetani
2023 年 7 月に 1 泊滞在
10/10 (非常に良い)
Lori
カップルで旅行
2023 年 7 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We enjoyed our stay! We were on a long road trip, and accommodations here allowed for a great shower, rest and relaxation!