I made a reservation on May 4. Right after I got done I realize that we had double booked so I called right away to cancel the reservation given my name and number. The hotel lady said OK thank you it will be taken care of. I just realized that they went ahead and the money even though I called to cancel within a 10 minute timeframe.. Now I’m giving a runaround. I have to call this person or that person. No one wants to even money back. I’m very mad right now that I’m thinking of suing So I can get my money back.
Aline
2024 年 5 月に 1 泊滞在
4/10 (不満)
Kia
2024 年 5 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kia
2024 年 5 月に 1 泊滞在
4/10 (不満)
Deborah、Midlothian
カップルで旅行
2024 年 5 月 10 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Location is close to the Airport but very noisy, room was dingy and not very clean. Everything felt sticky. Big temporary spotlight shining straight into room window. Overall it was a quick stay and served its purpose. Would not stay there again.