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The Fresh

3.0 star property
Hotel in Naples, 4-minute walk to Spaccanapoli

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Nestled near Port of Naples, The Fresh offers a convenient retreat with in-room WiFi. Discover the hotel's multilingual staff, tour/ticket assistance, concierge services and luggage storage to make your stay seamless.

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room Single Use

Down comforters, in-room safe, desk, soundproofing

Comfort Double Room Single Use

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Rainfall showerhead
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room

Down comforters, in-room safe, desk, soundproofing

Comfort Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Rainfall showerhead
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Down comforters, in-room safe, desk, soundproofing

Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Rainfall showerhead
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Down comforters, in-room safe, desk, soundproofing

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Rainfall showerhead
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
80134, NA, Naples, Via Donnalbina 7

What's nearby

  • Spaccanapoli - 3 min walk - 0.3 km
  • Via Toledo - 3 min walk - 0.3 km
  • Piazza del Municipio - 5 min walk - 0.5 km
  • Port of Naples - 8 min walk - 0.7 km
  • Molo Beverello Port - 11 min walk - 1.0 km

Getting around

  • Università Station - 5 min walk
  • Montesanto Station - 11 min walk
  • Naples Intl. Airport (NAP) - 7 min drive

Restaurants

  • ‪It’s - ‬1 min walk
  • ‪Tandem - ‬3 min walk
  • ‪Signora Bettola - ‬3 min walk
  • ‪KOI sushi restaurant - ‬2 min walk
  • ‪La Nova Central - ‬2 min walk

About this property

The Fresh

Hotel near Via Toledo
A short walk from Port of Naples and Molo Beverello Port, The Fresh has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Smoke-free premises, a front-desk safe, and concierge services
  • Multilingual staff, luggage storage, and tour/ticket assistance
Room features
All guestrooms at The Fresh feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 26-inch flat-screen TVs with digital channels
  • Balconies, electric kettles, and daily housekeeping

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  • Air conditioning
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The price is ￥8,854
￥10,819 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30 per person (one-way)
  • Nearby parking fee: EUR 30 per day (1148 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049B49GGGTYUQ

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Fresh Hotel Naples
Fresh Naples
The Fresh Hotel
The Fresh Naples
The Fresh Hotel Naples

Frequently asked questions

Is The Fresh pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Fresh?

Check-in start time: 2 PM; Check-in end time: 8 PM.

What time is check-out at The Fresh?

Check-out is at 10:30 AM.

Does The Fresh provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is The Fresh located?

Located in Naples City Centre, this hotel is within a 10-minute walk of Spaccanapoli and Via Toledo. Port of Naples and Molo Beverello Port are also within 15 minutes. Università Station is 5 minutes by foot and Toledo Station is 6 minutes.

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The Fresh Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 100 reviews
Rating 8 - Good. 38 out of 100 reviews
Rating 6 - Okay. 24 out of 100 reviews
Rating 4 - Poor. 10 out of 100 reviews
Rating 2 - Terrible. 8 out of 100 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Clean Hotel

We ound the property met our expectations but was a little difficult to find. All in all, we were happy with our stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
FOR US THE LOCATION WAS SCARED. NOBODY IN THERE , ENTRACE OF HOTEL WAS DARK PLACE, AND THE PRINCIPAL DOOR VERY DURY. NEVER COME BACK SORRY
Stayed 1 night in May 2023

2/10 Terrible

Colin

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
TL;DR : This is NOT a hotel. It is a BnB-like accommodation with misleading advertisement. Owner also tries to browbeat negative reviews by threatening calling the cops. We arrived in a graffiti laden alleyway at around 4pm, well within the 2 to 8pm check-in time (front desk is supposed to be open from 8am to 8pm) to a door with a lockbox. We ring the location and get no answer. We find a note that says that we need to contact someone through WhatsApp if it's after 2pm. Which is... highly irregular. Contact the number (good thing we had international data) and no response so I start looking at the lockbox. Within seconds, I get it open and find a bunch of keys. Didn't feel comfortable taking the keys so I tried to close the box again but couldn't anymore. After nearly 2 hours! I finally get a response after I contacted Expedia to get a refund. He gives me instructions to open the lockbox and tells me it's my fault because we checked-in after 2pm. We got no instructions of that sort from him (or at all). Turns out, the lockbox code was not one that I had tried which now freaks us out considering how easy it was to open, anybody could have made doubles. Asked for a refund directly because both not a hotel room or safe and he refused. Ended up going elsewhere. After he saw a negative review on google, he sent us the cop threat. This is NOT a hotel. Nobody works here. The 8am to 8pm front desk is a lie and is not manned. We even saw other people waiting the next day.
Stayed 2 nights in Aug 2022

8/10 Good

Maria Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Walking distance to dining, shopping, port, tour meet-up areas, multiple piazzas and historical sights.
Stayed 9 nights in Jun 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Service médiocre, bruyant, pas de réception

Accueil nulissime comportement du patron inadapté. Bruyant, pas du tout isolé du bruit de la rue. Inaccessible avec des bagages : porte d'entrée lourde et minuscule. Accès dangereux en bord de rue sans trottoir. Attention : pas d'accueil physique. Il faut appeler avec votre portable personnel un numéro italien une fois arrivé dans la rue avec vos bagages en plein dans la circulation. Et là ça ne suffit pas. Alors que vous êtes debout dans le bruit à vous coller au mur pour ne pas vous faire renverser par un scooter, le patron ne vous donne pas le code. Il vous demande de télécharger une application de messagerie instantanée (!) Si vous y arrivez, il ne vous enverra pas le code d'entrée à 3 chiffres, mais un long message vocal en anglais avec un accent tellement mauvais qu'on n'a pas compris le code et qu'il a fallu le rappeler une 2eme fois pour qu'il soit d'accord pour nous donner ce code de vive voix. En clair si vous n'avez pas de smartphone, ou que vous n'êtes pas un geek à l'aise avec le numérique en plein brouhaha de rue, ou que vous ne parlez pas anglais, vous ne pourrez pas accéder à votre chambre. Je garde le meilleur pour la fin : il a voulu nous faire payer la taxe de séjour pour notre enfant alors que notre réservation indiquait bien qu'il avait moins de 15 ans (donc gratuit). Il a même menacé d'appeler la police parce qu'on refusait de payer une taxe qu'on ne devait pas... Quel sens de l'accueil !
Stayed 4 nights in Apr 2025

8/10 Good

Britt

Liked: Cleanliness
Prima hostel en schone nette kamer, eerder toegang gekregen tot de kamer door te bellen met de eigenaar bij aankomst. Op loopafstand van veel bezienswaardigheden.
Stayed 4 nights in Jul 2024

2/10 Terrible

Arianna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non e' un hotel 3 stelle ma un b&b senza accesso diretto, bisogna entrare in un palazzo. Non c'è nemmeno l'ascensore perche di uso condominiale e bosogna essere in possesso della chiave che ha solo il gestore che non è mai presente in struttura. È piu caro di altri hotel 3 stelle molto belli e puliti. Altamente sconsigliato.
Stayed 3 nights in Jan 2023

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione strategica e vicinissima alla fermata metro. La camera molto spaziosa e pulita, ottima l'accoglienza di Pina al desk. Consentono di lasciare il bagaglio nella sala comune anche dopo il checkout. Consigliatissimo.
Stayed 2 nights in Aug 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great b'n'b

Riktigt bra b'n'b i ett grymt läge i Neapel. Gångavstånd till det mesta, många bra restauranger i området. Rent och snyggt och bra service.
Stayed 5 nights in Jun 2021

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and good service
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Room comfort

Ok place to dump you bags and get clean.

Great location. Inexpensive price. No air conditioning. Hot. Had to sleep with windows open. Noisy all night long.
Stayed 2 nights in Oct 2019

10/10 Excellent

Gonzague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel for the price. Really well located closed to the city center.
Stayed 1 night in Aug 2019

4/10 Poor

Ann-Charlotte

Disliked: Cleanliness, staff & service, room comfort
Det utlovas för mycket i beskrivningen. Transfer till/från flygplats inte möjlig, incheckningstiden stämmer inte, personal dålig på engelska, ingen fungerande hiss, urdålig frukost (fungerar kanske för italienare), en dag var tydligen duschhanddukarna slut och då fick vi handdukar istället, fungerar inte så bra.
Stayed 7 nights in Jun 2019

6/10 Okay

Christophe

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Bof

Ce n’est certainement pas un 3 étoiles. Tout est super cheap même si la réceptionniste est super sympa ça reste un hôtel improvisé dans une ville bâtisse au charme local certes mais c’est un bed & breakfast. A ce prix là un air b n b serait mieux
Stayed 4 nights in May 2019

10/10 Excellent

ERIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

À conseiller

Quelques chambres au 2e étage d’un bâtiment ancien dans une rue calme à 2 pas de la vieille vile. Très bon accueil. Personnel charmant. Chambre spacieuse avec petit balcon relativement calme grâce au double vitrage. Petit déjeuner simple mais bon. Très bon rapport qualité prix dans l’ensemble.
Stayed 4 nights in Nov 2018

8/10 Good

Belinda, Huesca

Liked: Cleanliness
El alojamiento muy céntrico y la chica que lo atiende muy amable. Las instalaciones correctas
Stayed 4 nights in Dec 2018

6/10 Okay

Natalia

Bien, el wifi es poco malo
Stayed 5 nights in Sep 2018

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here is my best recommendation. Find a different Hotel
Stayed 2 nights in Sep 2018

10/10 Excellent

Christian, calais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moderne, à l'intérieur.

Dans une ruelle peu engageante se niche un bâtiment a l'intérieur duquel a été aménagé un ensemble de 6 chambres très accueillantes . Une personne tres sympathique vous accueille et prépare le petit déjeuner. Le tout pour un prix raisonnable.
Stayed 2 nights in Aug 2018

6/10 Okay

Stefan, Berlin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Gute Ausgangslage zum Hafen und zur Altstadt

Wir waren 3 Nächte im „The Fresh“. Es war etwas schwer zu finden, da der Zugang in einer Seitenstraße liegt und die Beschilderung klein und unauffällig ist. Durch das Tor dann geht es in die erste Etage wo sich das B&B befindet. Es ist modern und gradlinig funktionell möbliert. Von allen Zimmern aus ist sehr guter Internetempfang. Das Team ist sehr freundlich, ausgeschlossen und stets motiviert, einen angenehmen Aufenthalt zu schaffen. Altstadt und Hafen sind in wenigen Minuten Fußläufig zu erreichen. Auch ein Supermarkt liegt wenige Meter entfernt. Leider Liegen zwei Zimmer direkt zur großen viel befahrenen Straße raus und auf der gegenüberliegenden Seite nächtigen 3-5 Obdachlose mit ihren Hunden. Das Frühstück ist typisch italienisch auf Nachfrage werden auch Schinken und Kass serviert. Insgesamt eine gute Unterkunft für einen Kurztripp.
Stayed 3 nights in May 2018

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bardzo dobre położenie , wszędzie blisko, czysto, śniadania skromne ale wystarczające, trudno znależdż wejście do hotelu, obok market z podstawowymi produktami.
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grazioso Hotel in centro

Ho trascorso una notte e devo dire che è stato molto confortevole. Hotel situato in centro.
Stayed 1 night in Nov 2017

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tutto molto bello

Tutto molto bello ma la stanza era da due e noi eravamo in tre
Stayed 2 nights in Oct 2017

10/10 Excellent

MARCO, ROMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima esperienza

Bel soggiorno in una bellissima città.....
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

False Advertisement

I typically choose hotels based on the services offered. One important service for me is airport transportation (even with a fee) since I find taxis can try to overcharge you. That was one of the reasons The Fresh was selected. So I was disappointed when I emailed them a couple of days prior to my arrival to arrange transportation and was informed that my arrival time was a busy period and it would not be available. Again, I was disappointed but understood since my arrival in Naples was during a timeframe typically used for check-in. So I took a taxi and paid more than double the price quoted by The Fresh. To avoid this issue for my departure, I immediately emailed the owner after check-in to arrange transportation for my departure several days later. I was then informed that the service was not available period. I sent screenshots from their website and Expedia stating that airport transport is available for a fee. I was then told that they don't offer it anymore. This really upset me. It upset me more than the A/C that you could only feel when you in a specific spot in the room and that they turned off daily resulting in my coming from a very hot outdoor environment into a sweat box. More so than the internet service that kept going in and out. Consistent A/C and internet service were not advertised but airport transport was. If I was aware of this, I would not have spent my money and my Expedia points at this location. If you don't offer a service, don't advertise it.
Stayed 5 nights in Aug 2017