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NH Napoli Panorama

4.0 star property
Pet-friendly hotel with a restaurant connected to a shopping center in Naples

Choose dates to view prices

In the heart of Naples, NH Napoli Panorama offers an upscale retreat with La Loggetta restaurant serving local cuisine for lunch and dinner. Stroll through the vegetable garden, grab a coffee at the café or relax at the bar while enjoying free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service
  • Housekeeping
The current price is ￥25,145
￥29,636 total
includes taxes & fees
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Rainfall showerhead
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | View from room

Superior Room, Sea View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Rainfall showerhead
Private bathroom
Hair dryer
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Extra Large)

Superior Room (Extra Large) | Minibar, in-room safe, desk, soundproofing

Superior Room (Extra Large)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Rainfall showerhead
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Sea View (Extra Large)

Superior Room, Sea View (Extra Large) | View from room

Superior Room, Sea View (Extra Large)

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Rainfall showerhead
Private bathroom
Hair dryer
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Sea View

Premium Room, Sea View | View from room

Premium Room, Sea View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Deep soaking bathtub
Bidet
Rainfall showerhead
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Sea View

Minibar, in-room safe, desk, soundproofing

Standard Room, Sea View

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Rainfall showerhead
Private bathroom
Hair dryer
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (View)

Family Room (View) | Minibar, in-room safe, desk, soundproofing

Family Room (View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Rainfall showerhead
Private bathroom
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Single Room, City View

Standard Single Room, City View | Minibar, in-room safe, desk, soundproofing

Standard Single Room, City View

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Rainfall showerhead
Private bathroom
Hair dryer
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Connecting Rooms (2AD+2CH)

View from room

Family Room, Connecting Rooms (2AD+2CH)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Deep soaking bathtub
Bidet
Rainfall showerhead
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 1 King Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms (3AD+1CH)

View from room

Family Room, Connecting Rooms (3AD+1CH)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Deep soaking bathtub
Bidet
Rainfall showerhead
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 1 King Bed and 2 Twin Beds

View all photos for Family Room (Adjoining Room 4 Adults)

View from room

Family Room (Adjoining Room 4 Adults)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Deep soaking bathtub
Bidet
Rainfall showerhead
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 1 Double Bed and 3 Twin Beds

View all photos for Family Room (Adjoining Room, 2AD+2CH)

View from room

Family Room (Adjoining Room, 2AD+2CH)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Deep soaking bathtub
Bidet
Rainfall showerhead
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 1 Double Bed and 3 Twin Beds

View all photos for Family Room (Adjoining Room, extra bed 3AD+2CH)

View from room

Family Room (Adjoining Room, extra bed 3AD+2CH)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Deep soaking bathtub
Bidet
Rainfall showerhead
  • 40 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed OR 1 Double Bed and 3 Twin Beds

View all photos for Family Room (Adjoining Room, extra bed 5 Adults)

View from room

Family Room (Adjoining Room, extra bed 5 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Deep soaking bathtub
Bidet
Rainfall showerhead
  • 40 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed OR 1 Double Bed and 3 Twin Beds

View all photos for Premium Room (City View)

Minibar, in-room safe, desk, soundproofing

Premium Room (City View)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Rainfall showerhead
Private bathroom
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room (Sea View Extra Bed 2 Ad + 1 Ch)

Minibar, in-room safe, desk, soundproofing

Premium Room (Sea View Extra Bed 2 Ad + 1 Ch)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Rainfall showerhead
Private bathroom
Hair dryer
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Family Room (Sea View)

Minibar, in-room safe, desk, soundproofing

Family Room (Sea View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Rainfall showerhead
Private bathroom
Hair dryer
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (Sea View, 3 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Family Room (Sea View, 3 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Rainfall showerhead
Private bathroom
Hair dryer
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room (Sea View, 2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (Sea View, 2 Adults + 2 Children)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Rainfall showerhead
Private bathroom
Hair dryer
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

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Front of property

UNA Hotels Napoli

Naples City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
The price is ￥22,490
￥26,715 total
includes taxes & fees
Nov 27 - Nov 28
UNA Hotels Napoli
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About the neighborhood

Map
80133, NA, Naples, Via Medina 70

What's nearby

  • Piazza del Municipio - 2 min walk - 0.2 km
  • Via Toledo - 3 min walk - 0.3 km
  • Galleria Umberto I - 5 min walk - 0.5 km
  • Molo Beverello Port - 8 min walk - 0.7 km
  • Port of Naples - 8 min walk - 0.7 km

Getting around

  • Toledo Station - 4 min walk
  • Napoli Marittima Station - 11 min walk
  • Naples Intl. Airport (NAP) - 44 min drive

Restaurants

  • ‪Kitebeer - ‬1 min walk
  • ‪Vinecò Ristorante&Pizzeria - ‬4 min walk
  • ‪Signora Bettola - ‬1 min walk
  • ‪KOI sushi restaurant - ‬1 min walk
  • ‪Gusto Marigliano - ‬1 min walk

About this property

NH Napoli Panorama

Upscale hotel near Nisida
A short walk from Via Toledo and Molo Beverello Port, NH Napoli Panorama provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. The on-site local cuisine restaurant, La Loggetta, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • A front-desk safe, tour/ticket assistance, and a vegetable garden
  • Concierge services, 7 meeting rooms, and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 230 rooms offer comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Rainfall showers, eco-friendly toiletries, and deep soaking tubs
  • Eco-friendly cleaning products, free infant beds, and daily housekeeping

Similar properties

Front of property
Royal Continental Hotel Naples
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,370 reviews
The price is ￥19,949
￥23,922 total
includes taxes & fees
Nov 23 - Nov 24
Royal Continental Hotel Naples

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Loggetta

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (495 square feet of space)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 to 16 per person
  • Nearby parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1VVHIZJDA

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

NH Napoli Ambassador Hotel Naples
NH Napoli Ambassador Hotel
NH Napoli Ambassador Naples
NH Napoli Panorama Hotel Naples
NH Napoli Panorama Hotel
NH Napoli Panorama Naples
Hotel NH Napoli Panorama Naples
Naples NH Napoli Panorama Hotel
Hotel NH Napoli Panorama
NH Napoli Ambassador
NH Ambassador
Nh Napoli Panorama Naples
NH Napoli Panorama Hotel
NH Napoli Panorama Naples
NH Napoli Panorama Hotel Naples

Frequently asked questions

Is NH Napoli Panorama pet-friendly?

Yes, NH Napoli Panorama allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Napoli Panorama?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at NH Napoli Panorama on Dec 14, 2025 start from ￥25,145, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at NH Napoli Panorama?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at NH Napoli Panorama?

Check-out is at noon.

Where is NH Napoli Panorama located?

Located in Naples City Centre, this hotel is 6.6 mi (10.7 km) from Nisida. Toledo Station and Università Station are within a 5-minute walk.

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NH Napoli Panorama Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 335 out of 998 reviews
Rating 8 - Good. 368 out of 998 reviews
Rating 6 - Okay. 179 out of 998 reviews
Rating 4 - Poor. 72 out of 998 reviews
Rating 2 - Terrible. 44 out of 998 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is gorgeous, the staff are extremely nice, and the amenities are great as well!!
Stayed 1 night in Aug 2025

2/10 Terrible

LEI

Staffs are rude.
Stayed 1 night in Nov 2025

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean, and the building looks modern and nice. However, the rooms seem simple, and the walls have a few scratches (I guess from luggage or carts). The street where the hotel is looks a bit dirty and sketchy, but it is well located, so I think it compensates. On our first night at the hotel, we had an incident with room service and some customer service. We raised the complaint, and the Assistant General Manager was very understanding and made it up to us.
Stayed 2 nights in Sep 2025

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is really good and well located, as it is close to the port and train station. Also, it is close to a really good restaurant as well as the food it offers in the hotel.
Stayed 4 nights in Jul 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurants close by
Stayed 1 night in Jul 2024

10/10 Excellent

Ting Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Friendly staff who speak good English. Rooms are new and clean with spectacular sea view, overlook the harbor! The location is walking distance to all attractions!
Stayed 3 nights in Dec 2024

10/10 Excellent

bijumon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Panaroma.

It was a great experience staying at Panaroma. The room had a breathtaking view of the Naples coastline and port.
Stayed 3 nights in Apr 2024

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING PLACE, GENARO THE MEN IN THE FORNT DESK IS AMAZON PERSON, HE HELP ME IN EVERITHING...

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities
The hotel was situated in a great spot. The breakfast buffet was fantastic. And cheap. The staff were very helpful with anything we might need. I would recommend this hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

Marc

Liked: Cleanliness
When traveling for business, you get the free upgrade, but when you travel with family, you get the lowest quality room until you complain. Rooms where you can barely walk around the bed and you feel every coil in the mattress. Only after you complain will you get the good room. This was certainly our experience at this hotel, which we found was not uncommon in this area. This hotel has some fantastic rooms, but it also has rooms the hotel should be ashamed of having. Hotel had plenty of vacancy
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. Room ready, staff super friendly, very clean, good breakfast. Gotta slam the doors to shut them and the floor to ceiling windows are top floor only. Great location
Stayed 2 nights in Aug 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: Rooms are extremely clean
Stayed 2 nights in Sep 2022

10/10 Excellent

fares

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Nov 2023

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed in this hotel overnight but it was very convenient to the waterfront and good overall.
Stayed 1 night in Apr 2024

6/10 Okay

Ramon

Disliked: Staff & service, amenities, property conditions & facilities
The only think I liked was that it was located between the port and the city, train station, etc.
Stayed 3 nights in Jan 2023

10/10 Excellent

Fares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Nov 2023

2/10 Terrible

Amit

Disliked: Staff & service, room comfort
Upersonlig hotell! Ingen service!
Stayed 1 night in Jun 2023

2/10 Terrible

Adriana

Liked: Cleanliness, property conditions & facilities, room comfort
There are no Window as It show in the photo. We got 2 rooms with Ocean View for a family of 4. But there was only a small Window.
Stayed 2 nights in Jul 2024

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
As an American tourist, I enjoyed staying at this hotel it had much of the conveniences of home. The hotel is located in an area that is easily accessible to most of the things that we wanted to do and it felt generally safe. The only thing I found odd about the room was, the shower was on the smaller side and didn't have a door. It was hard to try to keep the water from getting all over the floor, but overall it was a nice experience. I would stay there again if I ever find myself back in Naples.
Stayed 4 nights in Jun 2023

6/10 Okay

John

Liked: Staff & service
Not a single decoration in room. One chair. One small window. Breakfast was only passable. Not a 4 star hotel, despite the big high rise tower.
Stayed 3 nights in Jul 2024

2/10 Terrible

Miguel

Lobby area OK, bedroom small and cramped. Bathroom door barely open/ close because space was so limited that the door jammed against the the trowel holder in front of the hand wash. Terrible rooms
Stayed 1 night in Jul 2024

6/10 Okay

Ahmad

Liked: Cleanliness, property conditions & facilities

Close to everything nice room view

Reception in check in the worst in the world No smile No welcoming words no advises no information about anything just payment and room keys No ac in the rooms just heater
Stayed 2 nights in Jan 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have any negative opinions about my stay at the NH Napoli Panorama. The staff made my days in Naples very special. Enza is one of the sweetest people I have met in Italy, always willing to help you with a smile. In the front desk: Rosario and Ilaria go above and beyond their job to help you with everything from how to get to places in the city to send you anything you need in your room. Very professional, knowledgeable and friendly. One of the best locations to get around in Naples, close to the most important spots in the city. The hotel is clean and has a good atmosphere. Above everything, the staff makes your stay the best. Rosamaria, the guest relations who greets you at breakfast always with a smile, knows her city and country like no other. She is always making sure you are comfortable and happy at the hotel. Kudos for her! NH has a great asset on her. You should check for yourself in your visit to Naples. I would love to return to Naples.
Stayed 4 nights in Jul 2024

8/10 Good

Gajanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed at this property for 1 night for his birthday. Carmen, the receptionist, was very friendly and helpful and provided us an upgrade upon finding out it was his birthday. Her customer service skills were unmatched and was very welcoming after a whole day of travel. We were very grateful for this demonstration of hospitality. The room had an incredible view of the whole of Naples and it was truly breath-taking. The room was lovely and spacious however, I did find the previous tenants cotton bud on the floor which was unsanitary. Despite this, the room itself was amazing, if you have the money to upgrade yourself to the top floor (floor 30) do it, it will truly take your breath away. Thank you Carmen for your kindness and definitely an asset to the team.
Stayed 1 night in Mar 2023