ナラガスデニヤのヴィラ

「予約完了後、数時間でホテル側から「設備の破損があり修理に4〜5日掛かる。キャンセルしてくれ」とのメールが来た。 この時点でキャンセル料が100%掛かる時間帯。 こちらからキャンセル手続きをすると宿泊代が戻らないかもしれないと考えてそのままにしておき東京の窓口に電話。 何度かけても時間を変えて掛けても日にちを変えて掛けても繋がらない。祝日で休みだったのかもしれないが旅先で問い合わせ窓口に電話が全然繋がらないのはとても困る。 当日、直接ホテルに出向くが看板が無く分かりにくい。 やっと見つけたら開いていない。誰もいない。 隣のアパートにオーナーか従業員が居たので事情を聞くと、彼らからキャンセル手続きはした。彼らにもサイト側からの返信が無いとのこと。 最終的に数日が経過して代金の払い戻しのメールが届いた。 窓越しに眺めた部屋はサイトの紹介通り良さそうな感じだったので泊まれなかったのは残念だ。 入口の階段に多数の野良犬の糞が落ちていたのはいただけない。 また同じ地域に行くことがあれば今度は泊まって評価を出したいと思う。」

「We have just returned from a two week stay at this little paradise and can honestly say we loved every second. The villa has everything that you could need, it is safe, well designed, comfortable and clean with a gorgeous outside area that backs directly onto an unspoilt quiet part of the beach. WiFi and air conditioning are excellent. The team that work at the villa are exceptional. Kind, genuine and welcoming, they make Taru Villa 906 what it is. Anthony, Withana and Wasana took the greatest...

「Sauberste Unterkunft des ganzen Urlaubs. Preis / leistungstechnisch eigentlich viel zu günstig. Selten so familienfreundliche & herzliche Gastgeber gehabt und wir sind bereits viel gereist. Wir können diese Unterkunft nur wärmstens empfehlen. 」

「We arrived in the early hours of the morning, with the help of Chaminda who kindly met us at the airport. Incredibly warm welcome, lovely place to stay, and amazing hospitality from the entire family and staff. Thank you for helping us enjoy Sri Lanka」

「Exceptional property located close to all key areasOwner stayed in touch regularly and was accommodating Great value for the money」

「Excellent place to stay away from the noisy beach street. The rooms are spacious and clean, the managememt is super pro-active and really tries to accommodate your needs. I had a great time, thank you.」

「It was amazing stay with my agency members. I will send more my members to Shrinith's Place every month, if we have tour around there. Shrinith and family given excellent service.」

「We had a lovely stay, not least because of Chathuranga, the property manager, a」

「We thought we had booked a 4 bedroom villa but it was 4 rooms with on suites opening out onto a verandah by a small pool. Host appeared to be booking rooms individually.Communication through stayz with host was dreadful. Host didn’t reply to 3 messages over 24 hours. Had to ring stayz several times. When 3 of us arrived he said he had already booked 2 rooms and had no record of our booking. I think it was a language barrier. When with him face to face he was very nice and tried to accommodate...

「Excellently appointed room and ensuite bathroom for the price. The location is quiet and only about 10 minutes walk from the train/bus stations and cricket ground. The staff are friendly. I can highly commend Coco House.」

「we got off the train form Colombo & showed our booking paper to our Tuk-tuk driver. He rang to get instructions as to how to find them, only to be told it was CLOSED!!!! Woopsie, but luckily he knew somewhere.」