Very kind staff, nice, big rooms, good location in the Westlands.
But the pricing policy in the restaurant is something you need to get used to. If you order a main course (500 - 900 KES), the waiter asks you wish side dish you would like to have (e.g. steamed rice, or naan), becuase you cannnot eat the main course without side dish. But be aware: the side dish is not included, you'll have to pay it separately. So, it turned out quite expensive for me, but the portions are large. And it tastes good!
宿泊されたお客様
2020 年 3 月に 9 泊滞在
8/10 (良い)
Nando
2020 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Interesting location close to shopping and entertainment, staff was very helpful
Nando
2020 年 1 月に 1 泊滞在
8/10 (良い)
Jan、Berlin
2020 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The hotel is located in the very heart of Westlands which is a district with many bars and restaurants. Rooms are in the 6th and 7th floor of an office building. From the balcony of my room, I had a great view at the iconic One Place building. The room was very spacious and the bed was comfortable, but the furniture a bit run down. For 40€ that's totally fine though. I would rather classify it as 3-star.
Jan
2019 年 12 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 12 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 12 月に 4 泊滞在
8/10 (良い)
Tracie、Philadelphia
2019 年 12 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place. However a member of the staff has been stalking me since my stay. He must have went into the system stole my phone number. Messaged me on WhatsApp. Tried several times to become my Facebook friend. It’s stopped me from wanting to book here again. I liked the hotel and Location very much but he’s been a creep. I didn’t enjoy this. I think it’s rotten to have someone stalk you from a stay at their job.
Tracie
2018 年 10 月に 3 泊滞在
8/10 (良い)
Ben
グループ旅行
2019 年 12 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable stay at a budget cost
Room was comfortable with fast wifi, however the power to the building turned off twice during our 2 day stay which obviously effected it; in addition, the hot water system needed to be turned on at the wall and so was also effected with the loss of power.
The adjoining restaurant, Vista, was very quiet but the food was to a really good standard. I would very much recommend the cheese naan!
Overall, giving some leniency to the power loss, I would recommend a stay at Hotel Emerald.
Ben
2019 年 11 月に 2 泊滞在
6/10 (普通)
Ziphozihle
2019 年 11 月 14 日
Ziphozihle
2019 年 11 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
出張, カップルで旅行
2019 年 11 月 12 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Location is good, hotel and food is good
But room service is terrible
No overhead shower and bathtub was slimy
Towels were not well cleaned and air quality was bad
Security was good