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The wonderful staff!

Muy buen servicio, cerca del centro de la ciudad. Almohadas bien duras

I stayed two nights here to see magome and tsumago. The hotel was the best hotel of my trip in Japan offering traditional japanese breakfast and dinner as well as a wonderful onsen. The staff was incredible and kind helping me even though I cannot speak Japanese. I cannot recommend this Hotel enough if you are planning on visiting this part of the Nakasendo Trail.

We very much enjoyed this hotel with a nice onsen facilities and included buffet dinner and breakfast with lots of food options. Clean, modern tatami room. Most guests are Japanese families and couples

The spa was highly special, unique, and magical. Our room was spectacular and the staff could not have been more kind and helpful. We feel very lucky to have found this place. The food is not just dinner and breakfast, but a culinary experience. Everything tasted amazing, we tried so many new things. Highly highly recommend.

Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience.

Great onsen, good breakfast, room was clean and comfortable. Staff professional and friendly.

We stayed in the suite with private Onsen. Japanese dinner and breakfast were outstanding.

Great place. As billed. Food was meh. Onsen was fantastic. If you’re a guy, you get access to a big barrel sauna. If you’re a gal, you’re out of luck—their culture, their rules. Nice place though. Great rooms, any amenities you can imagine available for use—robes, slippers, air purifiers, humidifiers, even little bitty crocs for kids. Good location, short stroll to Kozenji Temple. Overall I’d recommend it.

Nicely decorated hotel and good customer service. Room was spacious. Food was tasty. Maybe it is me, food was on the salty side so I needed to add water. Very good location near the train station.