施設の敷地

ハイアット プレース ミスティックの口コミ

3 out of 5
ハイアット プレース ミスティック
224 Greenmanville Ave, Mystic, CT

口コミ

9.0

とても素晴らしい

評価 10 - 1005 件の口コミ中 632 件が非常に良い" "
評価 8 - 1005 件の口コミ中 254 件が良い" "
評価 6 - 1005 件の口コミ中 70 件が普通" "
評価 4 - 1005 件の口コミ中 31 件が不満" "
評価 2 - 1005 件の口コミ中 18 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Molly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

8/10 (良い)

Neiva

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 24 日)
Neiva, thank you for your kind words! The team at Hyatt Place Mystic is delighted to hear you had a great experience. We look forward to welcoming you back soon!

8/10 (良い)

Andrew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel with big rooms. Easy parking, and only a 5 minute drive from mystic Main Street.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Andrew, thank you for your feedback. The team at Hyatt Place Mystic is pleased to hear that you enjoyed the spacious rooms and convenient parking. We hope to welcome you back again soon!

10/10 (非常に良い)

Matthew、Deer Park

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Spacious rooms comfortable beds lobby bar very nice
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Matthew, thank you for your kind words! The team at Hyatt Place Mystic is thrilled to hear you enjoyed the spacious rooms, comfortable beds, and our inviting lobby bar. We're looking forward to welcoming you back soon!

8/10 (良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pretty alright!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Anthony, thank you for your feedback! It’s great to hear you had an overall pleasant stay at Hyatt Place Mystic. We hope to exceed your expectations during your next visit!

10/10 (非常に良い)

Stacy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
New and clean
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Stacy, thank you for sharing your positive experience at Hyatt Place Mystic. The team works hard to maintain a fresh and immaculate environment for our guests. We look forward to welcoming you back soon!

10/10 (非常に良い)

Elaine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful, spacious rooms. Close to attractions. Friendly staff.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 18 日)
Elaine, thank you for your kind words! The team at Hyatt Place Mystic is delighted you enjoyed the beautiful, roomy accommodations and the convenient proximity to attractions. We're thrilled that our friendly team made your stay even more enjoyable. We look forward to welcoming you back soon!

8/10 (良い)

Steven

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Broken sink drain stopper so water wouldn't drain. Annoying guest with barking dog in the morning.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 18 日)
Steven,Thank you for your feedback. We regret that you encountered issues with the bathroom sink and were disturbed in the morning. Your comments are valued and assist us in improving. We hope to provide a better experience during your next visit.

10/10 (非常に良い)

Katherine

Close town
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Katherine, it's great to hear that you appreciated the convenient location of Hyatt Place Mystic. Your positive feedback is much appreciated, and we look forward to welcoming you back in the future.

10/10 (非常に良い)

Vivian

2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Vivian, thank you for your high rating! The team at Hyatt Place Mystic is delighted to hear that you had a great experience with us. We hope to welcome you back in the future.

10/10 (非常に良い)

Victoria、Trumbull

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were sup r friendly and helpful. Our room was clean and spacious. Not thrilled about the 75 dollar pet cleaning fee but understand. It was great being able to have the fur baby with me. 10:10
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Victoria, thank you for sharing your experience at Hyatt Place Mystic. It's wonderful to know our dedicated team members made you feel welcomed and you found your room to your liking, blending cleanliness with space. We also appreciate your understanding about our pet fee, ensuring we provide the highest standards of cleanliness for all guests including our four-legged ones. Your fur baby is always welcome. We're looking forward to next time.

10/10 (非常に良い)

Amy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Amy, it's great to know you had a superb stay at Hyatt Place Mystic. We appreciate your high rating and look forward to welcoming you back soon!

10/10 (非常に良い)

Carrie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms appeared to be updated and nice. I liked having breakfast there
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Carrie, it's wonderful to know that you appreciated the modern rooms at Hyatt Place Mystic. We're also pleased to hear you enjoyed starting your day with our breakfast. Thank you for choosing us, we look forward to welcoming you back in the future.

10/10 (非常に良い)

Hannah

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an amazing stay!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Hannah, it's wonderful to hear you had such an amazing stay at Hyatt Place Mystic. Your positive experience means a lot to our team members and we look forward to welcoming you back soon. Safe travels until then!

10/10 (非常に良い)

Marian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What I liked when I first pulled in is also what I didnt like so much. That the hotel is up on a little hill. It really wasnt too bad. And of course, one can always unload up top and then go park the car.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Marian, thank you for sharing your experience after your stay with us at Hyatt Place Mystic. We're thrilled to hear you constantly found positive aspects, even when faced with the unique positioning of our property. Your ability to adapt and stay positive truly encapsulates what we love to see from our guests. Thank you again, and we hope to welcome you back for another wonderful visit.

10/10 (非常に良い)

Victoria

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Short stay for one night was nice. Stay was great clean room for the most part besides could use some vacuuming but nothing major. Bed & pillows were very comfortable. Room is nice and modern. They have a heated outdoor pool and also offer complimentary breakfast which is nice. Overall I would recommend and stay again.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
Victoria, we appreciate your warm recommendation of Hyatt Place Mystic! It's heartening to know you enjoyed your one-night stay with us, finding the room modern and cozy, along with the comfort of our beds and pillows. We're also thrilled that our heated outdoor pool and complimentary breakfast added to your overall experience. Your comment about the room cleanliness has been noted and will be passed on to our housekeeping colleagues. We're looking forward to welcoming you back during your next visit.

10/10 (非常に良い)

Don

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean, great rooms with a real breakfast Highly recommend
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 8 日)
Don, it's splendid to hear you enjoyed your time at Hyatt Place Mystic. We truly strive to provide an immaculate environment, comfortable quarters, and hearty morning meals. We appreciate your strong endorsement and look forward to serving you again soon.

10/10 (非常に良い)

Robin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Renovation is great!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Robin, we're thrilled to read your remarks about the recent renovation at Hyatt Place Mystic. We are committed to enhancing our guest experience and we're glad you appreciate the improvements. We look forward to hosting you again in the future.

8/10 (良い)

Donna

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 8 日)
Donna, thank you for your rating of Hyatt Place Mystic. We're pleased to know that you had a satisfying experience and we hope to welcome you back to our premises in the future. Your support is much appreciated.

10/10 (非常に良い)

Ryan

家族旅行
Wonderful property! Friendly and helpful staff, clean inside and out! Wonderful breakfast! Not a single complaint!
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Ryan, it's a delight to hear such positive feedback about your stay at Hyatt Place Mystic. We're thrilled you found our team members to be amiable and accommodating, and that you appreciated our attention to cleanliness. We strive to provide a breakfast experience that complements a pleasing stay; it's rewarding to know we accomplished this with you. Looking forward to welcoming you back for another wonderful experience!

8/10 (良い)

Zheng

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Zheng, it's great to see you had a good experience at Hyatt Place Mystic. We appreciate your rating and hope to welcome you back on your next visit. Thank you for choosing us for your stay.

10/10 (非常に良い)

Mary

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very comfy stay
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Mary, it's delightful to learn you had a comfortable stay at Hyatt Place Mystic. We strive to maintain a restful and cozy environment for our valued guests. Thank you for sharing your review, we look forward to welcoming you back for another enjoyable visit.

8/10 (良い)

Lisha

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pros: offer breakfast, clean and spacious Cons: not soundproof
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
Lisha, thank you for your feedback. We're pleased to know you appreciated the Hyatt Place Mystic's breakfast selection and found our premises clean and spacious. Regarding the sound transmission, we are always exploring ways to improve our guests' experience. Taking note of your experience helps us in making improvements. Once again, thank you for your review.

10/10 (非常に良い)

Price

カップルで旅行
Just awesome as usual!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 3 日)
Price, thank you for sharing your fantastic feedback! We're thrilled to hear you enjoyed another visit at Hyatt Place Mystic. Your ongoing loyalty is greatly appreciated, and we look forward to offering you another 'awesome' stay in the future.

10/10 (非常に良い)

Julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
Julie, it's wonderful to see your five-star rating for Hyatt Place Mystic! We're glad that your stay was satisfying overall. Our team always aims for excellent service and your feedback is greatly appreciated. We look forward to your next visit!

8/10 (良い)

Melinda

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice, clean room in a good location. My only issue was the bed was reallyyyyy hard. I woke up with a really sore back from how hard it was. My insides still feel bruised but I suppose some people like sleeping on a rock, I prefer sleeping on a cloud. Other than that, it was great. Good breakfast, friendly, helpful staff.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Melinda, we're glad to hear you enjoyed the cleanliness, location, and breakfast at Hyatt Place Mystic. Thank you also for your kind remarks about our team members. We understand the firmness of the mattress may not have been to your preference and assure you we're committed to finding accommodations that match guest comfort preferences. We hope to see you back soon, allowing us to better meet your individual comfort needs.

8/10 (良い)

Alla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property looks new and the rooms are very spacious. The breakfast they offer is so/so.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Alla, thank you for choosing to stay at Hyatt Place Mystic. We are delighted you appreciated the contemporary design and generous space in our rooms. Your comments about our breakfast will be used to revisit the offerings and make enhancements as needed. We look forward to welcoming you back for another enjoyable stay.

10/10 (非常に良い)

Mercedes

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the hotel was 5 mins.away from downown. Clean and good breakfast.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Mercedes, it's wonderful to hear you found the Hyatt Place Mystic conveniently located and appreciated our cleanliness and enjoyable breakfast. We're thrilled you had such a positive stay, and look forward to your next visit.

10/10 (非常に良い)

Jesse

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for the amazing rating, Jesse!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Mystic soon!Thanks again for leaving your feedback!

10/10 (非常に良い)

Daniel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic breakfast.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Daniel, we are thrilled to hear that you enjoyed the breakfast at Hyatt Place Mystic. Our team members work hard to offer delicious meals to start off your day strong. We hope to welcome you back for another fantastic experience!

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was great, the staff was very nice and room was new. Breakfast was nice but you need to have some muffins or danish.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Michael, we're thrilled that your stay at Hyatt Place Mystic was an enjoyable one and appreciate your kind remarks about our refurbished rooms and friendly team members. We've taken note of your suggestion for enhancing our breakfast offerings with muffins or danish pastries. We look forward to welcoming you back for another stellar experience.

10/10 (非常に良い)

Erin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very nice, very clean. Parking and location are good. Bed was a little stiff for me; breakfast seating very limited, so we took our food back to our room. Fitness area very, very, small. Would stay again.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Erin, it's great to hear that you had a positive experience at Hyatt Place Mystic. We're glad our team members' kindness, cleanliness, convenient parking and good location all added to your experience. However, we take note of your feedback about the comfort of the bed, breakfast seating availability, and size of the fitness area. Your suggestions are important for us to continue improving guest experiences. We look forward to your next stay with us.

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for the perfect rating, David!We are very pleased to hear that you had a wonderful stay at Hyatt Place Mystic. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 (非常に良い)

Janel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was clean, modern, comfortable, convenient, and the ample amount of parking. I would definitely return to this hotel next time I come to Foxwoods/Mohegan Sun. We loved the seafood shack down the road and the diner ! To me, breakfast was okay. It appeared other folks throughly enjoyed it.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Janel, it's wonderful to hear that you had a pleasant stay at the Hyatt Place Mystic. We're thrilled you enjoyed our modern and comfortable accommodations and appreciated our convenient location. It's great to know you found the parking sufficient and that you're considering a return visit. We've taken note of your feedback regarding breakfast and always strive to provide a satisfying start to your day. We look forward to your next visit when you're in the Foxwoods/Mohegan Sun area. Safe travels until then.

10/10 (非常に良い)

michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would definitely stay here again!!
2024 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 27 日)
Michael, thank you for your valued feedback! We are pleased to know you enjoyed your stay at Hyatt Place Mystic and will consider us for your future trips. Your satisfaction is our top priority and knowing we met that mark is truly rewarding. We're looking forward to welcoming you back soon. Safe travels!

10/10 (非常に良い)

Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Close to walk to Old Village and short drive to downtown
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Linda, it's delightful to hear that Hyatt Place Mystic's prime location near Old Village and convenience for short drives to downtown added to the enjoyment of your stay. We hope to welcome you back during your future travels.

10/10 (非常に良い)

Sara

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Sara, thank you for your high rating given through Expedia for Hyatt Place Mystic. Our team is thrilled to know your stay met your expectations. Please choose us again the next time you find yourself in Mystic.

10/10 (非常に良い)

emily、bronx

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was good stay for the short time I was there
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Emily, thank you for your review. The team at the Hyatt Place Mystic is delighted you found your stay enjoyable, even if it was brief. We hope to welcome you back for a longer visit in the future.

10/10 (非常に良い)

john

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Spacious. Very nicely decorated.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
John, it's wonderful to hear that you appreciated the roomy and tastefully styled decor at Hyatt Place Mystic. We strive to provide a comfortable and aesthetically pleasing atmosphere for our guests. Thank you for taking the time to share your positive experience with us.

10/10 (非常に良い)

Gary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Gary, thank you for your rating! The Hyatt Place Mystic appreciates your feedback, and it's wonderful to see such a high rating! Your support is what encourages our team members to provide excellent customer service each and every day. We hope to welcome you back soon for another fantastic experience!

8/10 (良い)

Samuel

Noise comes from next room
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Samuel, we appreciate you bringing your concern to our attention. It's unfortunate to hear about your experience with noise disturbances, and we aim to provide a quiet environment for all our guests. We encourage guests to notify our team members as soon as an issue arises so we can try to alleviate it swiftly. Thank you for choosing Hyatt Place Mystic, and we hope for another opportunity to provide a more enjoyable stay.

10/10 (非常に良い)

Javier

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms are really nice with separate sitting area and half wall separating the bed.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Javier, thank you for your delightful feedback. We are thrilled to know that you appreciated the unique layout of Hyatt Place Mystic's rooms. It's pleasing that the separate sitting area and semi-private bed added to your positive experience. We hope to welcome you back in the future for another memorable stay.

10/10 (非常に良い)

Patrick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed at Hyatt Place Mystic in April and had a very nice stay. Clean room, nice breakfast buffet each morning and was conveniently located to easily get to all the attractions the area offers.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Patrick, we're thrilled you enjoyed a pleasant stay at the Hyatt Place Mystic. It's wonderful to hear that you appreciated the cleanliness of your room and the breakfast buffet. We're also pleased to know our central location made accessing local attractions convenient. Thanks for your feedback, and we're looking forward to your next visit.

10/10 (非常に良い)

Gabrielle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay. We love the hyatt
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 18 日)
Gabrielle, thank you for your endorsement! We're elated to hear you enjoyed your stay at Hyatt Place Mystic. It's wonderful to know you appreciate the qualities that make us unique. We look forward to welcoming you back in the future.

10/10 (非常に良い)

roe

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for sharing, Roe!At Hyatt Place Mystic, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

4/10 (不満)

Daniel

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Although room was modern/renovated, it had a dirty window (some film/residue) and a smell, iron was broken (leaked water), construction was going on in Lobby while we were there, breakfast was average. Did not find reception/staff to be overwhelmingly receptive/friendly.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Daniel, we regret to hear that your recent stay didn't entirely meet your expectations. Issues with room cleanliness and amenities are certainly not reflective of the high standards we usually adhere to. We also acknowledge the ongoing renovations in our lobby, and we hope this temporary setup did not disrupt your peace too much. Regarding the breakfast selection, we always aim to cater to a wide range of tastes and are continually improving based on feedback like yours. As for our team members, it's disheartening that their congeniality did not live up to your standards. We sincerely appreciate you bringing this to our attention so we can address these concerns accordingly. If you grant us another opportunity, we would be delighted to deliver a more satisfying experience.

10/10 (非常に良い)

Smitha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved that there were gluten free options for breakfast unlike many other hotel breakfasts. The staff was very helpful and responsive. Great location as well.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Smitha, thank you for sharing your excellent experiences at Hyatt Place Mystic. It's heartening to know that you appreciated our dedicated team members and variety of breakfast options, including gluten-free ones. We're also glad you found our location to your liking. We look forward to your next visit.

10/10 (非常に良い)

Victoria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Victoria, we're thrilled to hear you found the location of Hyatt Place Mystic advantageous. Your satisfaction is our accomplishment. We're looking forward to having you back in the future.

10/10 (非常に良い)

Christian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really enjoyed my stay - rooms were recently renovated and had a pleasant and enjoyable experience!
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Christian, it's wonderful to hear that you thoroughly enjoyed your stay at Hyatt Place Mystic. We're glad that our newly renovated rooms added to your experience. We hope to welcome you back for another pleasant stay!

10/10 (非常に良い)

Sharon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful rooms and the staff are friendly and efficient.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Sharon, it's wonderful to learn about your excellent experience at Hyatt Place Mystic. We take pride in our aesthetically pleasing accommodations and our team members who make efficiency a priority. We hope to see you again soon.