4/10 (不満)
Christopher
2025 年 12 月 31 日
気になった点 : 設備とサービス、施設のコンディションと設備
When I first arrived, it was immediately noticeable things were not as advertised and expected. The front lobby was closed and all check-ins were being routed to the back door of the building. The surrounding area by the property had trash openly dumped in portions of the grass, including old chairs and other furniture, and there were large open top dumpsters leaking refuse overflowing and filled to the brim with demolition rubble and other garbage all over the parking lot. Check in was instead relegated to being done in the upstairs hallway which was partially blocked by a makeshift desk, and the stairwell was coated with plastic wrap which made going up and down treacherous and especially unsafe carrying luggage. The promised pool was closed and not available, nor any breakfast service as expected, due to full renovations on the first floor I was not notified of at time of booking by either the hotel or Expedia, or on the website or the listing for the hotel. The hotel room I was put into, on the second floor, did not have several working lights, there were exposed wires coming from the wall, some of which were cut and not capped, by the bedside and also underneath the office desk in the room, which was also potentially unsafe. The lighting also seemed incomplete with poor overhead lighting and only the small entryway light and a bedside lamp. Thankfully the heating and cooling worked just fine, as did the bathroom in full, but I was not happy with the room to say the least
Christopher
2025 年 12 月に 2 泊滞在
