2/10 (非常に不満)
Jessie C.、Bel Air, MD
2025 年 7 月 26 日
Host Frank Bennett did a double booking for our week. We planned our family vacation in Dec 2024 for July 19th-26th and it was double booked with another family. He did not help, nor find us a new condo to stay in for the week after traveling from Maryland 8hour drive. We paid for our whole vacation and had to find another condo while standing in their parking lot, with no help from Frank the host of this condo! He said it’s not his fault I doubled booked the place and said it’s vrbo and my fault not his, which is ridiculous to say that when he is the host! I will never book again with him and how he treated me and my family not helping with anything and this all happened at 4:30 when we were unpacking inside the condo already and the next family came in saying they booked this week as well. Frank ruined our family vacation that should have been caught before we even traveled or paid the second portion for the rental. It should have never happened and no apologies. Be aware!!
Jessie C.
2025 年 7 月に 7 泊滞在