We have stayed here before and really enjoyed the stay in 2021 . Our condo was great and had no issues with that BUT very disappointed with the management and monitoring the people that are staying for a couple days in the hotel and letting their kids run wild. The teenager’s language in the pool was unacceptable for adults let alone the small children there, the kids jumping off the lazy river , throwing rocks into it, spraying a hose meant for cleaning onto a disabled man’s motorized cart after being told to stop, using the lazy rivers floats in the pool to the point there was no room for swimming, taking the floats to the ocean and leaving them there, throwing wet pool towels down the hallways, leaving pool towels laying on the beach, the rough housing on the pool deck and to each other , one teen jumped onto a girls head and called her a despicable name , wearing every day clothes into the pool and shoes! Just a total disregard for rules and lack of respect! We make our kids obey the posted rules and respect the condo and property and it’s hard to tell them why others are getting away with it . The bartender tried to tell them and when the manager finally showed up they had disbursed but the tension at the pool was palpable and uncomfortable! It was hardly a relaxing atmosphere. The other problem was the pool being dirty for most of our stay to the point I wouldn’t even get in it . Seemed like MGMT. just gave you answers to appease you not resolution.
