Holiday Inn Mutare by IHG

Property class: 4.5

Choose dates to view prices

At Holiday Inn Mutare by IHG, you can look forward to a terrace, a coffee shop/cafe, and a garden. Take some time to relax at the onsite spa. The on-site restaurant, Hotspring Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

A hotel room with two beds, a bedside table with lamps, a mirror, and a painting on the wall.

Standard Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View (Mountain View)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, City View (Mountain View)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (Mountain View)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Double Beds, City View (Mountain View)

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a large bed, a nightstand, a lamp, a painting on the wall, and a view of the outdoors through the window.

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a bed, desk, chair, and a view of the city.

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

A hotel room with a large bed, a headboard, a nightstand with a lamp, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, an air conditioning unit, a television, and a painting on the wall.

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Twin Beds, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Mountain View

A hotel room with a large bed, a bedside table with a lamp, a nightstand, and a view of palm trees through the window.

Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Mutare is home to Holiday Inn Mutare by IHG. The area's natural beauty can be seen at Vumba Botanical Garden & Reserve, while Mutare Museum and Geology Museum are cultural highlights. Be sure not to miss outdoor adventures like ziplining, rock climbing, and hiking/biking trails. Visit our Mutare travel guide
Map
Mutare, Cnr Aerodrome Rd/3rd Street

What's nearby

  • Mutare Museum
    9 min walk - 0.8 km
  • Sakubva Stadium
    4 min drive - 5.0 km
  • Mutare Africa University
    17 min drive - 20.9 km
  • Leopard Rock Golf and Country Club
    17 min drive - 23.2 km
  • Vumba Botanical Garden & Reserve
    41 min drive - 34.9 km

Getting around

  • Mutare Airport (UTA)
    13 min drive

Restaurants

  • Holiday Inn
    1 min walk
  • Nando's
    10 min walk
  • Annalie's Place
    12 min walk
  • hillside lodge
    2 min drive
  • Chicken Inn
    16 min walk

About this property

Holiday Inn Mutare by IHG

  • Luxury hotel
  • A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Holiday Inn Mutare by IHG. Take some time to relax at the onsite spa. The on-site restaurant, Hotspring Restaurant, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • A seasonal outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and free newspapers
    • Luggage storage, a banquet hall, and concierge services
  • Room features
  • All 96 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
  • Extra amenities include:
    • Memory foam beds, down comforters, and free cribs/infant beds
    • Bathrooms with hydromassage showers and deep soaking tubs
    • Coffee/tea makers, daily housekeeping, and desks

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Frequently asked questions

Does Holiday Inn Mutare by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is available 24 hours a day.

Is Holiday Inn Mutare by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Mutare by IHG?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Holiday Inn Mutare by IHG?

Check-out is at 10 AM.

Does Holiday Inn Mutare by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Holiday Inn Mutare by IHG located?

Situated in Mutare, this luxury hotel is 0.3 mi (0.6 km) from Mutare Museum and within 12 mi (20 km) of Sakubva Stadium and Mutare Africa University. Vumba Botanical Garden & Reserve and Geology Museum are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Mutare by IHG Reviews

8.4

Very Good

9.2

Cleanliness

7.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 39 reviews
Rating 8 - Good. 13 out of 39 reviews
Rating 6 - Okay. 4 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 2 out of 39 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and exceptionally clean rooms, food was excellent
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Friendly staff and good restaurant
Stayed 7 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple of hiccups at the start but staff and management rallied and made the stay very enjoyable. The service from everyone was first class. I can personally recommend the breakfast! Fantastic buffet, eggs poached to perfection and best cream donuts in Zimbabwe! Convenient location allows walking around cbd and great to park the car off the busy streets.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in a quiet environment.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean; staff was very courteous and helpful.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..staff were excellent and addressed the minor issues we encountered promptly and effortlessly with a great attitude.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very professional. Room was spacious and had an excellent view of the city.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly environment

An amazing environment full of friendly and professional members of staff. I really felt at home.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The aircon didn’t work at arrival for all the rooms due to them using a small generator. However, very nice, clean, safe, manager addressed all our issues and concern. They switched to the big generator as soon as I complained within a few hours.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a holiday
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good and comfortable place to stay
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place for a weekend gate away
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent

It was amazing. Cleanliness was excellent throughout my stay
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on on everything. This is the only Holiday Inn where a manager called to ask if we checked in smoothly and if we need anything etc
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in excellent form and staff courteous The breakfast was disappointing
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hot water in shower Luke warm at best
Stayed 1 night in May 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Functioning the aircon took some time, the extortionate fees for the food service was a put off. Breakfast in the morning was stipulated at $30\person and was quite a shock. Non of their menus have prices, and forces customers to pay that fee. Eating there for a day could result in more than $90/person per day, at the end of your stay, the amount you would pay for food would outweigh the price for the accommodation. There is mention of a swimming pool, adding value to their ranked system as an intercontinental hotel, however this was far from true, with many staff not being transparent about the fact that there is no swimming pool at this hotel, the area used to extend the rearaurant. We were informed that, the pool was out of service for winter, just to be made aware that there was no pool on our last day. The wifi was a problem as it was an unsecured network, and created issues with payment, where we had to get cash externally to pay for meals. The hotel was clean, though noise levels were quite high, with late night revellers akin to bar level as wel as the early mroning kitchen staff, with the banging and clattering waking one up quite early. The smell of the cooking food permeating into the room. Staff were pleasant and friendly, however they equally did not have the knowledge to forward valuable information about food pricing and were participants in accepting that $30\person was a reasonable price to be slapped with, without prior impression of pricing.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in May 2022
Verified review

6/10 Okay

Holiday Inn, Mutare, Zimbabwe

Hotelli mainostaa asioita, joita heillä ei ole. Menin hotelliin uima- altaan ja kylpylän takia, joita kumpaakaan ei ole ollenkaan. Hotellissa ei tiedetty tulostani, kuten ei missään paikassa, jotka olen varannut Hotels.comin kautta. Yritettiin järjestää uima-allas paikkaa, mutta ei sekään onnistunut. Ehdotettiin hierojalla käyntiä kylpylän sijasta. Hotellissa oli sauna, jota kokeilin. Sauna itsessään hyvä, mutta suihkut kuntosalin toisella puolella. Ei pukeutumispaikkaa, ei mahdollisuutta sulkea ovia, ei ripaa saunan ovessa sisäpuolella ym. Aamiainen hyvä, mutta kallis. Sauna unohdettiin lämmittää sopimuksista huolimatta. Mentyäni saunaan, se oli kylmä. Henkilökunta yritti selittää ja osa ymmärtäväisiä. Huone oli siisti ja mukava.
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Excellent service from all the staff I interacted with
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was very clean and is centrally located in Mutare.
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No privacy at all

The staff opened the door while I was in the room. The reception said that I had no tag of 'Do not disturb' on my door that's why. I was alone but what if you were with your girlfriend. It seems that the hotel no has feeling of sorry for this.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay! The staff is amazing, The place has everything you may possibly need
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely

was lovely staying there.
Stayed 8 nights in Dec 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort

Good Staff in a Tired Hotel

Staff were well trained and helpful, but the hotel is now looking tired.
Stayed 1 night in Dec 2017