Musée Hergé

There is no elevator and no fan or AC in the rooms. No fridge or no vending machines. The bar area and the terrace are pleasant

Very friendly staff. They let me check in early and were welcoming and helpful in every interaction.

I took the shuttle from BRU airport to the hotel, but shuttle pick-up location was a bit difficult to find at the airport due to construction. I tried to call hotel reception for instruction but couldn't get through on the phone until the 3rd try. The hotel room was clean; the welcome drink and the apple basket were a nice touch. In-room toiletries were well supplied. The minifridge was empty, likely given the type of customers that come through. The shuttle/taxi back to the airport was pre-booked, but it was confusing as many travellers were all leaving at the same time, in different taxis. As a single traveller, it wasn't clear which taxi I should join. It all worked out in the end.