4/10 (不満)
Amber U.
2025 年 8 月 10 日
気になった点 : 清潔度
I’ll start with the positives: the location was good, and the host responded quickly to messages.However, our experience overall was disappointing. We booked for four adults, and the listing advertised a two-bedroom property. Upon arrival, we initially saw only one bedroom. Eventually, we found a door to another bedroom in the back—but it had dirty sheets and towels. I messaged the host, and they sent someone over to clean right away.When the cleaner finished, we noticed the beds in the second room were still unmade. We asked why, and were told that since we only booked for four guests, the front bedroom was “set up” for four and the second bedroom wasn’t prepared. This was confusing—four adults typically means we would use both bedrooms. After much back-and-forth, they finally made the beds in the second room. The host also told us that we could have just taken sheets and made the bed ourselves, and that we should have informed them ahead of time if we wanted both bedrooms ready.The listing photos were also misleading. The apartment appeared staged—different beds, different artwork, no rugs, and the bathroom lacked the side shelf shown in the pictures. In reality, the beds were futon-style mattresses, extremely hard, with rough and itchy sheets. The couch was stained and ripped. The shower had visible mold, adding to the overall lack of cleanliness.Overall, while communication was prompt, the cleanliness, comfort, and accuracy of the listing left a lot to be desired.
Amber U.
2025 年 8 月に 4 泊滞在
