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"First rate hotel in every sense, from cleanliness, to housekeeping, to front desk staff, to transportation, to the on-site restaurants and orderliness of the rooms. Zero complaints about this top-notch facility."

"It's clean but not sparkling. It is dated and a bit tired. Everything works it's just to be a top hotel it is on need of updating. The pool needs an overhaul. Don't go on the photos. "

"Breakfast range was under par. The selection was Not 5 Star"

"It continues to be one of the iconic hotels in the area. Some parts are a little dated, but that is expected given the age of the property. I stayed in a club room - worth every rupee."

"Brilliant cannot fault anything. Staff, food, room all was fabulous. Memorial stay "

"Breakfast was good, spa was very relaxing, have been staying at ITC Maratha "

"Rooms were terrible and very badly maintained. TV did not work properly, shower head was rusted and sent water in all directions, room not cleaned properly, toilet not cleaned properly and it was smelling of piss, lights and ac remote was 3 decades old. Food was ok but not up to a 5 star mark. Staff were ok and not service oriented. I would not stay at this property and would look elsewhere. "

"This is very good property and staff is very much supportive. I always prefer to stay here whenever I am in mumbai "

"Nice but Kolkata Lalit is much better service "