All guestrooms at Royal Park Hotel have perks such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and room service.
Called to confirm the reservation for the stay. The Hotel Manager say there is no reservation that came through orbits and they have no contract with Orbitz. The after showing him the confirmed reservation he states that the hotel is sold out. But he will try to get me accomodation .Upon arrival in the morning the Hotel Manager gives me accomodation to one of their other locations which is I Abad area and it not even a hotel it's a lodge . Not acceptable asked for my refund waste of time a month later going back and forth and told him if I don't get my money I will report it to the police he refunded only one day of stay. These guys overbook on walk-ins since they get a higher room rate and the internet booking they transfer to some cheap hotel
Savio
8/10 (良い)
宿泊されたお客様
2019 年 12 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and co operating staff
Behaving very good and food was also good
宿泊されたお客様
2019 年 12 月に 3 泊滞在
10/10 (非常に良い)
Devendra Parsad
2019 年 12 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Memorial moments at Royal Park Hotel
Could have improved the variety of local fruits for breakfast.Add cereals to the breakfast menu. Otherwise, the personnel were courteous and most cooperative.
Devendra Parsad
2019 年 12 月に 4 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 9 月 7 日
宿泊されたお客様
2019 年 9 月に 3 泊滞在
8/10 (良い)
Paban、Guwahati
出張, 家族旅行
2019 年 7 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, nice 3 star hotel with friendly and helpful staff.
Paban
2019 年 7 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 2 月に 1 泊滞在
10/10 (非常に良い)
AT、London
家族旅行
2019 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service is brilliant! All are wonderful staff. Would highly recommend this hotel.
AT
2019 年 3 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
出張, 家族旅行
2019 年 3 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
cleanliness was excellent , rooms was precious and fresh
宿泊されたお客様
2019 年 3 月に 1 泊滞在
4/10 (不満)
Ikram saeed
2017 年 9 月 25 日
気になった点 : 施設のコンディションと設備、客室の快適度
Is okay
I would like to bring to your attention the horrible experience I endured during my stay at the Royal Park Hotel in Mumbai on Saturday 16th September 2017.
I was a guest at your hotel for 2 nights whilst I was visiting Mumbai, after a recommendation from my father who every year stays at the royal park hotel when he visits India.
The night of 16th September I went to bed after a long days travel from Gujarat to Mumbai. For some reason the electricity was not working which meant the Air condition or the fan was not working, neither were any of the lights. Due to the heat I was unable to sleep all night as I am used to the cold weather coming from the UK. Not only that, My mobile phone was not charged due to the power cut at the hotel. I heavily rely on my mobile phone to get to places using phone Maps and make calls to people to make them aware of where I am and that I am safe. I am a tourist in a city I have never been before. I endured a terrible night and day during my stay at your hotel. The electricity in buildings next to the hotel were working just fine.
I was shocked to know that a back-up electricity supply was not available at the hotel and I feel like I wasted over 4000 rupees staying at your hotel that night.
I raised my concerns with the person on the reception desk called Resham but it seemed like he was not interested in my complaint and told me to email you.
I hope to receive a response from you discussing this matter with me.
Thanks