4/10 (不満)
Rajiul、Bangladesh
2018 年 2 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very rude staff
I booked 2 double bed 1 room. On our arrival we got a very tiny room which was very dirty and not the one I booked. When I have asked the front desk staff, he said he'll cancel my booking and rudely replied that go back to your country. it was 9:30 at night. With two kids I was helpless even though I have paid the full amount for the room more than 2 weeks back. I was very shocked and disappointed. Later next day we got the room but that one was dirty too. We stayed for 7 nights but none of the days it was clean. Room was dirty. I don't recommend this hotel to anyone. I paid the full amount of for the room reservation but received very very bad service. I was very stressed when the staff told be to go back where I came from at night. It ruined my trip to India and feeling anxious.
Rajiul
2018 年 1 月に 7 泊滞在