We loved the place! It is a hidden gem - roomy, clean, fully stocked, and beautifully decorated. It is very conveniently located halfway in between Hilo and the Volcano national Park. I gave everything else five stars but four stars for the location and neighborhood and accuracy of listing. Because the property is away from the major road. We had major difficulty finding the place in the dark. When we called Patty, she answered right away and provided additional instructions, which was very helpful. The address on VRBO is wrong. I understand Patty tried to change it with VRBO but could not. To be fair, she provided detailed directions that is accurate to the "T." but it was our first time visiting the island, we arrived almost 11 pm and it was very dark! Had we arrived during the day, her directions would have taken us directly to the gate. All in all, we loved the place. If we come back to visit the Hilo side of the island, I would not hesitate to stay at her place again.