「チェックインの際、英語が分からず戸惑っていたらフロントスタッフの方が翻訳アプリを使って日本語訳のテキストを渡してくださりとても助かりました。
客室のミネラルウォーターは有料ですが、ホテル内のジムにあるウォーターサーバーの水は無料で飲めます。
West lake駅から近いですが、駅からホテルまでの徒歩2，3分の間にも治安の良くないエリアがあるので要注意。」
「The room was clean and pleasant. The amenities were well-prepared, and there was a coffee maker, which made my stay comfortable.
However, there was no explanation about the deposit at check-in or check-out, which made me feel uneasy.
Fortunately, the deposit was refunded a few weeks after | returned home, so I was relieved.
I would like to stay here again.」
「I had a few questions and requests and the owner was very accommodating and responsive. It's one of the best qualities any owner/manager can have (communication skills). The room is small, but was perfect for my needs. The area is quiet and the property is kept very clean. We did not need to use the kitchen area, but it's very convenient if you want to prepare your own meals. I would definitely stay here again. 5 stars.」
"The room was clean and pleasant. The amenities were well-prepared, and there was a coffee maker, which made my stay comfortable.
However, there was no explanation about the deposit at check-in or check-out, which made me feel uneasy.
Fortunately, the deposit was refunded a few weeks after | returned home, so I was relieved.
I would like to stay here again."
