Restaurant and front desk staff were all very friendly and helpful.
2026 年 4 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2018 年 9 月 9 日
Very very nice! Remodeling seems to be complete. Restaurant is fantastic!!
2018 年 9 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
karl
2026 年 5 月 4 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel (Mount Vernon Hotel and Event Center - no longer exists under this name) has changed management and did not allow us to stay. They said they could see our reservation and were willing to cancel it, but it was booked under a previous management and they did not allow any pets, so we could not stay with our dog. They said they credited out account, but I am still being charged the full amount by Expedia and it is, so far, very difficult to contact Expedia for a credit. We ended up rebooking at another hotel so this mixup is both annoying and costly for us.
2026 年 4 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
David
2018 年 10 月 15 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Great Facilities, Terrible Customer Service.
Nice looking hotel for where it’s located. Lobby, workout facility and room all looked great. The service, however, was absolutely horrible. Front desk didn’t greet us or ask how our stay was, etc. - something you expect when staying at any hotel. They had a room service option and when I called that number in the morning the gentlemen on the other line sounded like it was his first day on the job. No greeting again, just a “hello?” and asking for room service took about 10 minutes as it seemed he had 0 knowledge or understanding of the menu and he put me on hold multiple times. After an hour of it not being delivered to my room, I called to cancel my order and the other attendant informed me the previous attendant never wrote down my room number so didn’t know where to bring the room service.
Not sure if I’ll ever be in the area overnight again but if I am I’ll be avoiding this place.