マウントプレザント ホテル

「Room is clean and staffs are friendly, but they don’t do their job properly. I stayed here for 4 nights, but I got house keeping only at the last day only. I requested house keeping by phone and visiting front desk everyday. First day, my request was not even recorded anywhere. So nobody knew my request. Second day, my request was recorded, but nobody showed up. The third day, I called front desk and visited front desk and even talk to manager. I don’t understand why house keeping is so...

「The staff was very professional and courteous we had a medical emergency they called an ambulance for us they were very very helpful because of their quick response we had medical help within minutes they were awesome」

「Good location, good room, good staff and good cafe.」

「Wonderful location! Whole city is connected by third floor corridor.」

「Room was smelly. Wouldn’t book there again」

「宿泊施設、従業員の対応ともにとても良かった。」

「what i did not appreciate was the $500 deposit required of local resident reservations」

「チェックイン時の部屋が清掃されておらず、不満。」

「きれいなhotelでよかったです。」

「The staff was wonderful and stay was great. I would stay again the next time we are in Cleveland.」

「一泊後外出、ホテルに戻ったが掃除がされていない。シャワーの排水口には前宿泊者の髪の毛。TVがケーブルに接続されておらず、視聴が出来なかった。朝食は、レンジで温めたもの。」