ビソケ山周辺のホテル

「チェックイン時、予約した部屋が用意されておらず、案内された部屋は浴室が狭くて汚いため、１泊はワンランク下の部屋に宿泊することとなった。他の宿泊客も多くはなく、ホテルはガラガラなのに全く理解できない。しかもフロントの従業員が謝ることもなかった。とても信じられない対応である。家具も調度品もチープで、特に１泊目に滞在した道路側の部屋は車の音で夜もうるさい。二度と利用しない。」

「We had a wonderful stay at Volcanoes Over View Safaris and Camp. The staff were incredibly friendly, welcoming, and accommodating throughout our visit. Although Google Maps initially led us to an impassable road, the local community was kind enough to guide us safely to the camp, which we truly appreciated. Once we arrived, everything exceeded our expectations. Our room was spacious, the showers were hot, and the staff made sure every request was met promptly. We were visiting the area for...

「This hotel is the best place to stay in Kinigi/to gorilla trek! It’s the closest lodge to the Dian Fossey campus and women’s village, and the staff is exceptional. They are very friendly and helpful and went above and beyond. We loved that we’d come back to the hotel and they’d clean our shoes and give us a foot massage. They’d also get a fire going in your room while you are having dinner. We’d come back to bed with a heated bed (thanks to a warm water bottle they place in there) and a fire...

「l hôtel est propre mais sombre le restaurant est vraiment le point négatif : cher et non varie」

「The house is a 15-20’ walk from the center. Difficult to communicate with the lady (no French, little English) but her husband speaks fluent French. Excellent breakfast, clean and spacious room.」

「Best hotel experience I have ever had. Service and staff were impeccable. The food was excellent and the room was exceptional. Ambiance of the restaurants and Jacks Hanna house was great- my coffee tasting and archery class help to fill my time.」

「I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! 」

「it is a good stop over to volcano national park. about 20 mins drive. the property is okay. it was well kept. the room was gorgeous but the mattress was terrible. it is hard and gave me backache. the breakfast can be made better. the staff is nice. 」

「We had such a great time here! Property felt safe and welcoming. Everything was very clean. Beds were comfortable and water was hot for a few minutes. Michael is genuinely the most hospitable person I have ever met on the road. He offered to pick us up from the bus station when we arrived, arranged transportation to and from the national park, and even invited us into his own home for breakfast. He went above and beyond for us and I would go so far as to call him our good friend. Would...

「This property is falsely advertised. The location listed on Expedia is not accurate, and when I arrived, it was nowhere near where it was supposed to be. I was forced to book another hotel last-minute. That alone would have been manageable, but the real issue is that the property provided no way to resolve the situation. They never answered their phone, ignored messages, and even when Expedia tried to reach them directly, there was no response. As a result, I was unable to cancel and lost over...

「I booked a small single room which was perrfectly adequate for my needs. The wifi was challenging, but the reception worked on it and got it to work for me. Very friendly and helpful staff, the food was good, and they were open to fix us something not on the menu. Its located off the main road outside of the town center, but is still a walkable distance from the business centers. 」

「The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend. 」

「The lodge does not actually exist. We arrived at the building, and the outside matched the pictures. However there was no sign and no staff at the place. With the assistance of some helpful neighbours from the street, we learned that it was available for long term rental. A supervisor (who arrived on bike after being called by one of the neighbours) opened the gates so that we could see the “lodge”. It was completely empty and bereft of any furniture). There was no response from the property...

「Hotel staff was friendly and accommodating. Room was cleaned each day and the breakfast was prepared well and largely on time as requested」

「Vraiment désagréable Douche pas propre qui coule partout Le robinet au lavabo casser qui coule partout」