「Positive: good value for money, and location. Staff flexibility on check in as I had delayed trains.
Negative: Room 1 suffered from traffic noise. (Others may not). On key collection, a customer aggressively demanded: What the *#&£ are you doing here?
If the staff member tried to diffuse the situation, or apologise, then fine. However, if I've paid money up front, I do not expect to get abused, independent of how bigoted the establishment is.」
「Positive: good value for money, and location. Staff flexibility on check in as I had delayed trains.
Negative: Room 1 suffered from traffic noise. (Others may not). On key collection, a customer aggressively demanded: What the *#&£ are you doing here?
If the staff member tried to diffuse the situation, or apologise, then fine. However, if I've paid money up front, I do not expect to get abused, independent of how bigoted the establishment is.」
Kenneth