レストラン

ハイアット リージェンシー モリスタウンの口コミ

4 out of 5

口コミ

8.4

とても良い

評価 10 - 1000 件の口コミ中 521 件が非常に良い" "
評価 8 - 1000 件の口コミ中 258 件が良い" "
評価 6 - 1000 件の口コミ中 127 件が普通" "
評価 4 - 1000 件の口コミ中 61 件が不満" "
評価 2 - 1000 件の口コミ中 33 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.2/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
Room is good
2019 年 5 月に 2 泊滞在
Reservations Managerからの返信 (投稿日 : 2019 年 5 月 14 日)
Hello, Thank you so much for taking the time to review our hotel following your recent stay. We take each review we receive quite seriously, as our success is measured by your feedback. With that said, we are so glad to hear you enjoyed your guest room and look forward to welcoming you back in the near future! Warm regards, Jessica

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 9 月に 1 泊滞在
Shameera-Guest Servicesからの返信 (投稿日 : 2018 年 9 月 27 日)
Thank you for taking the time to review our hotel. With that being said all narratives are taken quite seriously in our quest to learn and grow. Any additional insight you could provide on how your stay proceeded would be greatly appreciated. If you would be willing to converse more in depth on your stay please provide me with a email address to contact you directly. Again thank you for taking the time to provide us with a review. We look forward to welcoming you in the future! Warm Regards, Shameera

8/10 (良い)

FUMIKO、神戸

良かった点 : 清潔度、スタッフとサービス
HYATTではない
建物が古いので、部屋の中も同じく古~い感じです。特に調度品のセンスも良くないし、ラグジュアリーさは全くありません。一番ひどいのはバスルームで、バスタブがとにかく古い物です。桶か?と思うような浅いバスタブで、水深30cm位しかお湯を入れれません。完全に寝ころばないと湯に浸かれません。 それから、部屋にコーヒーメーカーがあり、スタバのコーヒーバッグが置いてあるのですが、非常にマズイ。いくら無料の物でも、もう少しマシな物を置いてほしいと思います。

10/10 (非常に良い)

Beth

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel. Staff very friendly and helpful. Great neighborhood!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Brawin D

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
How close everything was.. but what i didn't like is that the shower water pressure was very low. Other then that the stay was very good.
2024 年 5 月に 4 泊滞在
Galeからの返信 (投稿日 : 2024 年 5 月 20 日)
Good evening Brawin D,Thank you for such a kind review! We look forward to seeing you again in the near future.Best Regards,

8/10 (良い)

Alessandra

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was nicely renovated and very new feeling. Parking on the otherhand is ridiculous to have to pay $23 if you're a hotel guest.
2024 年 5 月に 1 泊滞在
Angela Sからの返信 (投稿日 : 2024 年 5 月 20 日)
Hello Alessandra,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted that you enjoyed the recent updates to our hotel and had a comfortable and pleasant stay. We appreciate your comments regarding parking costs, and we will consider them.We eagerly await the opportunity to serve you again. Best regards, Angela

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great service updated and nice
2024 年 5 月に 1 泊滞在
Lauraからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear David,Thank you so much for the 5-star rating. We love hearing that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 (非常に良い)

Matthew

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location
2024 年 5 月に 3 泊滞在
Rebeccaからの返信 (投稿日 : 2024 年 5 月 10 日)
Hello Matthew,Thank you for your feedback and recent stay at Hyatt Regency Morristown. It was our pleasure to welcome you. So happy you enjoyed our wonderful location. We hope to welcome you again.Warm regards,Rebecca

8/10 (良い)

Helena

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was beautiful, the staff was wonderful and meeting area was very convienient for the seminar I was attending. My room was lovely but I didn't get much sleep because my room was on the side of the main strip and although I was on the 10th floor I could hear drunk people yelling until 3am. I would suggest upgrading the lower level windows to sound proof them to avoid this in the future I know it would be a big expense but it would make people's stay more peaceful especially people with small babies.
2024 年 5 月に 1 泊滞在
Jamieからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Helena,Thank you for taking the time to review our Hyatt Regency Morristown. It was great to hear that you found our team to provide great service during your stay, and that you found our hotel to be beautiful. We appreciate your feedback in regard to the noise levels in your room. We understand the importance of a peaceful night's sleep, and we regret that you experienced difficulties with this during your stay. Your feedback will be shared with our executive colleagues to ensure this is addressed internally. We hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 (非常に良い)

Annie

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great and convenient hotel.
2024 年 1 月に 1 泊滞在
Tonyaからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Annie,Thank you for the positive rating. We are glad you had a great stay with us and liked our convenient location. It is always our goal to provide an exceptional experience to our guests and we are glad that was the case during your visit. We hope to welcome you back in the near future.Best,Tonya

10/10 (非常に良い)

Jessica、Bayonne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location to dine & shop
2024 年 4 月に 1 泊滞在
Tonyaからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Jessica,Thank you for taking the time to write a review. We are pleased you liked our perfect location. It is wonderful to hear you had a great experience staying with us. We hope you will come back and stay with us again.Warm regards,Tonya

10/10 (非常に良い)

erika

2024 年 4 月に 1 泊滞在
Shelly からの返信 (投稿日 : 2024 年 5 月 18 日)
Hello Erika! Thank you for the excellent rating. We are so glad you had an amazing visit at our hotel. It was our pleasure to welcome you. We appreciate your rating as it helps us continue to provide great service. We look forward to welcoming you as our guest again soon.Warm regards, Shelly

10/10 (非常に良い)

MICHAEL

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the studio room, the king sized bed...
2024 年 4 月に 1 泊滞在
Anisaからの返信 (投稿日 : 2024 年 4 月 25 日)
Hello Michael,Thank you for sharing your feedback on your recent stay with us. We are delighted to know you loved the room. We are delighted to know you enjoyed it and we hope to have the opportunity to host you again soon. Best,

6/10 (普通)

Tony

良かった点 : 清潔度、施設のコンディションと設備
Check in time & check out time. Cost of parking. No real food service
2024 年 4 月に 1 泊滞在
Anisaからの返信 (投稿日 : 2024 年 4 月 25 日)
Hello Tony,Thank you for sharing your feedback on your recent stay. We apologize if the food services and cost of parking did not meet expectations. We will be sharing your comments with our leadership team as they continuously seek to improve our day to day operations and services with the help from our guests' comments. We hope to have the opportunity to serve you again soon. Best,

10/10 (非常に良い)

Henry

2024 年 4 月に 1 泊滞在

8/10 (良い)

CEANUS

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Valued Guest, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Hyatt Regency Morristown.Warm Regards,Chris LiVotiDirector of Operations

8/10 (良い)

Joel

2024 年 3 月に 3 泊滞在
Anisaからの返信 (投稿日 : 2024 年 4 月 25 日)
Hello Joel,Thank you for the rating and the time taken in filling out our survey. We hope to have the opportunity to see you again soon. Best,

10/10 (非常に良い)

Nancy Jo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really enjoyed my stay. The staff were very attentive.
2024 年 3 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Nancy, It was a pleasure reading your review of Hyatt Regency Morristown. We have an exceptional team whose top priority is ensuring every guest is comfortable and has a fulfilling stay, so we look forward to sharing your compliments with them! We are grateful for the recommendation, and thank you for choosing us.Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Jill

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Every staff member was very nice, from parking to check in to coffee shop.
2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Jill, Your kind comments and excellent rating are greatly appreciated by all of us here at Hyatt Regency Morristown. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we look forward to welcoming you back soon for another enjoyable stay.Warm Regards,Chris LiVoti,Director of Operations

10/10 (非常に良い)

Alicja Zofia

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location, guest services
2024 年 3 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Ms. Zofia, Thank you for allowing us to host your recent visit to Morristown. Your kind words are most appreciated, particularly those noting the gracious hospitality provided by our associates. We are thrilled to read that you felt at home with us and that our central location served you well. On behalf of all of us at Hyatt Regency Morristown, the pleasure was ours, and we look forward to you joining us again soon. Warm Regards,Chris LiVoti,Director of Operations

10/10 (非常に良い)

Lauren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thank you for the amazing stay :)
2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Lauren, Thank you for sharing about your stay at Hyatt Regency Morristown. We appreciate the flattering remarks and are glad you enjoyed many aspects of your visit. We love providing a seamless travel experience with our outstanding location, service, and amenities. Thank you for choosing us, and we look forward to your return!Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Ralph

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff & breakfast staff was very good
2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Ralph, It was a pleasure reading your review of Hyatt Regency Morristown. We have an exceptional team whose top priority is ensuring every guest is comfortable and has a fulfilling stay, so we look forward to sharing your compliments with them! Thank you for choosing us.Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Andrew

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking garage was a hassle, but everything else was great!
2024 年 3 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Andrew, Thank you for the great rating! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed everything about your time with us. However, we are sorry for the difficulties you experienced with the parking. We appreciate your patience, and please know for future visits, our front desk is always happy to assist you with matters like this. It was a pleasure hosting you at Hyatt Regency Morristown, and we hope to see you again soon. Warm Regards,Chris LiVoti,Director of Operations

10/10 (非常に良い)

Valerie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Valerie, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hyatt Regency Morristown.Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Maria

2024 年 2 月に 1 泊滞在
Chris LiVoti Director of Operationsからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Maria, Thank you for the great rating! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed everything about your time with us. It was a pleasure hosting you at Hyatt Regency Morristown, and we hope to see you again soon. Warm Regards,Chris LiVotiDirector of Operations

8/10 (良い)

Antonietta、Matamoras

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great. We were supposed to get a room with 2 Queen beds but it was given away before we got there and they gave us a free upgrade. Except we were not provided with sheets for the pull out bed in the King Suite after I had called and asked for them.
2024 年 2 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Antonietta, It was a pleasure reading your review of Hyatt Regency Morristown. We are delighted to know you took advantage of the upgrade provided and loved the attentive service provided by our staff. We look forward to welcoming you back soon.Warm Regards,Chris LiVotiDirector of Operations

8/10 (良い)

Malika、Philadelphia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great staff and convenient. Food options were good too
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Malika, Thank you for the great review! We are delighted to read you liked our service and that our location was perfect for your needs. It was a pleasure hosting you at Hyatt Regency Morristown, and we hope to see you again soon. Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Amy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a lovely stay.
2024 年 2 月に 3 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Amy, Thank you for the exceptional review! Customer service is our top priority, and we are glad to hear this was evident during your visit. We would be delighted to welcome you back any time your travels bring you to the area. Thank you for choosing Hyatt Regency Morristown!Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Justen

2024 年 2 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Justen, Thank you for the great rating! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed everything about your time with us. It was a pleasure hosting you at Hyatt Regency Morristown, and we hope to see you again soon. Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good
2024 年 2 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Robert, Thank you for the great review! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed everything about your time with us. It was a pleasure hosting you at Hyatt Regency Morristown, and we hope to see you again soon. Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My stay at the Hyatt was excellent. Customer service was great. Room was clean and very comfortable.
2024 年 2 月に 2 泊滞在
Chris LiVoti Director of Operationsからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Linda, Thank you for allowing us to host your recent visit to Morristown. Your kind words are most appreciated, particularly those noting the gracious hospitality provided by our associates. We are thrilled to read that you felt at home with us and loved our spotless accommodations. On behalf of all of us at Hyatt Regency Morristown, the pleasure was ours, and we look forward to you joining us again soon. Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

kathleen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property! Beautiful, modern room and great location. A
2024 年 2 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Kathleen, Thank you for reviewing your stay at Hyatt Regency Morristown. It is great knowing we could provide you with a restful retreat in our beautiful and modern accommodations, and how much you loved our location. We appreciate your business and hope to welcome you back soon for another enjoyable stay.Warm Regards,Chris LiVoti,Director of Operations

8/10 (良い)

howard

2024 年 2 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Howard, We are happy you chose Hyatt Regency Morristown for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Warm Regards,Chris LiVoti,Director of Operations

10/10 (非常に良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hyatt Regency Hotel in Morristown, NJ exceeded all expectations. Impeccable service, luxurious accommodations, and a prime location made my stay truly exceptional. The staff's attentiveness and the hotel's commitment to cleanliness and comfort created a memorable experience. I highly recommend it for a delightful and stress-free stay.
2024 年 1 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear John, Thank you for the exceptional review! Customer service is our top priority, and we are glad to hear this was evident during your visit. We would be delighted to welcome you back any time your travels bring you to the area. Thank you for choosing and recommending Hyatt Regency Morristown!Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Victoria

2024 年 1 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Victoria, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Hyatt Regency Morristown.Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Malika、Philadelphia

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice rooms
2024 年 1 月に 3 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Malika,Thank you for the great review! It is always exciting to know that we exceeded our guest's expectations with our well-appointed rooms; we are glad you enjoyed everything about your time with us. It was a pleasure hosting you at Hyatt Regency Morristown, and we hope to see you again soon. Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Nancy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Kelly, We appreciate you taking the time to leave your kind rating for Hyatt Regency Morristown. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to see you again soon!Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Kelly、Prospect Park

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Kelly, We appreciate you taking the time to leave your kind rating for Hyatt Regency Morristown. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to see you again soon!Warm Regards,Chris LiVotiDirector of Operations

6/10 (普通)

jennifer、Jersey City

2024 年 1 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Jennifer, Thank you for your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve.Warm Regards,Chris LiVotiDirector of Operations

4/10 (不満)

Kaitlyn

良かった点 : 清潔度
気になった点 : スタッフとサービス
2023 年 12 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Kaitlyn, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Rachel

2023 年 12 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Rachel, Thank you for sharing the nice rating about your experience at Hyatt Regency Morristown. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Jordan

カップルで旅行
良かった点 : 清潔度、設備とサービス
Great service. Great location.
2023 年 12 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Jordan, Thank you for choosing us and for the review. We are glad you enjoyed our excellent location and the courteous service provided by our associates. We hope to welcome you to the Hyatt Regency Morristown again soon!Warm Regards,Chris LiVotiDirector of Operations

8/10 (良い)

Carol

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Mixed. Luxury accommodation mixed with cheapness.
Nice town, good beds, clean. BYO water or pay $3 per bottle in your room. No glasses provided in bathroom, although there were cardboard coffee cups. Very expensive. Amazing gym.
2023 年 12 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Carol,Thank you for sharing about your stay at Hyatt Regency Morristown. We are pleased you liked our beds and gym. However, we were disappointed that you felt the price did not meet your expectations. We make every effort to be priced competitively. We are sorry for not meeting some o your expectations while you were here. Your feedback is important to us as it helps to improve our guest experience going forward. Thank you for choosing us, and we look forward to your return!Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Jennafer

2023 年 10 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Jennafer,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hyatt Regency Morristown; we hope to see you again soon. We hope you're having a good weekend!Warm Regards,Chris LiVotiDirector of Operations

6/10 (普通)

Carol

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
A dollar here. A dollar there.
There was a sense of "cheap" about this hotel. No cups for water. $22 to park overnight. $3 if you want to make yourself a cup of tea . Very clean, comfortable, but harried front desk staff and unwelcoming sense in the room "price tags." Weird. (Also a pretty ugly view, if that matters to you.)
2023 年 12 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Carol, Thank you for staying with us and for your review. It is great to hear you enjoyed your refreshing room. However, we apologize for the concerns you had with our front desk staff. Your total satisfaction is our top priority; therefore, we regret the frustration and inconvenience this caused. We also regret not meeting your expectations regarding our parking fees. Our fees are posted on our website, and we apologize if there was any miscommunication on our part. We appreciate your patience and hope you will stay with us again for a more gratifying experience.Warm Regards,Chris LiVotiDirector of Operations

2/10 (非常に不満)

Michael J

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed on 16th floor. Friday night all you could hear was the drunks in the street and car drags outside way past 2 am. Following day same with woman screaming at the top of her lungs next door about not wanting to die from 2-4 am. Called front desk don't think they did anything. I travel for a living and spent $250 a night to take a date. Total nightmare
2023 年 12 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Michael, Thank you for sharing your experience at our hotel. We sincerely apologize for not meeting and exceeding your expectations and for the inconvenience caused to you due to the noise issues. We will review your comments with our team, and we are grateful for the insight that helps us as we continually work to improve our guest experience. We hope you will reconsider and stay with us again so we can restore your faith in our hotel. Warm Regards,Chris LiVoti,Director of Operations

8/10 (良い)

Bryan

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Bryan, Thank you for rating your stay at Hyatt Regency Morristown. We are glad you enjoyed many aspects of your visit, and we hope you will return soon.Warm Regards,Chris LiVoti,Director of Operations

10/10 (非常に良い)

Tracie

2023 年 12 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 1 月 7 日)
Dear Tracie,Thank you for the exceptional review! We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hyatt Regency Morristown!Warm Regards,Chris LiVotiDirector of Operations

10/10 (非常に良い)

Erica

2023 年 12 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Erica, Thank you for the great rating! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed everything about your time with us. It was a pleasure hosting you at Hyatt Regency Morristown, and we look forward to seeing you again soon. Warm Regards,Chris LiVoti,Director of Operations

10/10 (非常に良い)

Julius

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our stay was great!! So many great eateries and bars in walking distance makes this hotel a great bargain.
2023 年 12 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Julius,Thank you for choosing us and for the outstanding review. We are glad our location added to the enjoyment of your visit and that you loved our affordable rates. We hope to welcome you to the Hyatt Regency Morristown again soon!Warm Regards,Chris LiVotiDirector of Operations