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Excellent service, great location, and a beautiful garden. The onsen was awesome

Hotel is amazing as always. This is the place I always stay when I visit Hakkodate. Breakfast and dinner was fresh and well stocked. The Onsen was clean and a perfect setting for an evening relaxation. Room was spotless location wonderful for local site seeing. Couldn't ask for more.

If you're travelling to Hakodate via the Hokkaido Shinkansen you'll want to take a cab to this Hotel as it's a 20 minute ride. We were greeted at the door by the concierge and they insisted they cart our lightly packed backpacks all the way up to the room. The staff was extremely courteous and very helpful when it came to sightseeing. The breakfast buffet is one of the most diverse I've ever seen and depending on the day you have a wonderful view of the ocean as well. The onsen is well kept...

Wonderful onsen hotel with your very own hot springs tub in your room if you book the high end rooms

Loved this place! Very nice to have an onsen in the building. Staff was very friendly. Breakfast was amazing. Not much around in the town, but it was a nice break. Also really enjoyed the Japanese style room. Plenty of space and beautiful view of the ocean!

Ubication, near the tramway and the japanese breakfast

Wonderful views of Lake and evening fireworks. Close to lakeside walkways. Property a tiny but worndown

Check-in was a little odd using a machine, but there was an employee who helped us. The nearby lake was beautiful, although we didn't have the clearest view from our room. The free sake was fun in the lobby. Breakfast was also tasty. The Japanese-style mattress (futon) could have used a bit more padding.