Pros: Stunningly beautiful villa/views. Chef Mickel is amazing. Omar is also amazing. JA has a dispensary!
Cons: Kenroy, VIP Getaway Tours driver, will overcharge for any and everything he can. He was late picking us up from the airport and EVERYTHING else the entire trip. Never an apology or discount for perpetual tardiness. Quoted one price for a Negril boat excursion with amenities but when it changed to Montego Bay, the price was the same but the amenities were not – and was shortened from four to two hours because he picked us up late. He kept 1 of the 2 bottles of bubbly we didn’t drink advising “you’re supposed to pop that while you’re on the boat”.
If the driver wasn’t robbing us, House Mgr Andre was. By day two, pouring his own drinks from our duty free bottles. Removed the liquor, so he drank the beer. Packed plenty for himself every meal. Went shopping for us with a list and $350 (8/6) – on (8/7) while shopping for birthday items, we spent $350 more which included food for dinner THAT NIGHT. The next morning (8/8), they said we needed spices and onions for dinner THAT NIGHT. We refused to go/they figured it out. We swept the floor, washed towels twice, cleared dishes from the table most meals and dirty dishes were often stacked in the sink until the next day.
The Owner James checked on us every other day. He's great! I was so frustrated by day 3, I couldn't give him the necessary feedback bc I felt like we were being robbed by Andre and Ken.