2/10 (非常に不満)
宿泊されたお客様
家族旅行, 小さなお子様連れの家族旅行
2019 年 4 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I stayed at turtle
Towers which was managed by Burbank property in Jamaica. It was a disaster. They downgraded my
Room because what I booked wasn’t available and have refused to compensate me the difference. I paid $139 a night for a $87 a night room and they have refused to issue me
Back some money. The condo was a dump. Old
Broken stuff, dirty furniture and it smelled terrible. Burbank mgmt people
Stole my money and refuse to give it back. Expedia should not be booking with them. I expected a nice
Clean bright ocean view condo and was given a dump facing the parking lot. Only good thing is the location and my kids enjoyed the pool. I will never ever stay there again. Don’t waste your money.
宿泊されたお客様
2019 年 3 月に 6 泊滞在