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"Here is a polished version of your review with improved grammar and structure, keeping your message clear and balanced: --- Great and beautiful place. The food is also very good, and the overall atmosphere is charming. However, the bed was terrible. The mattress was old, and the springs made it very uncomfortable, so I couldn’t sleep well. I’ve stayed in many different hotels and have never experienced such a bad bed. I understand that the concept and vibe of the place are meant to feel historic or classic, but for a property of this level, the bed should match the quality of the rest of the experience. Upgrading the mattresses would make a big difference."

"Clea"

"The best hotel in siena for sure, thank you! "

"Wonderful service, wonderful accomodation, wonderful breakfast. Wonderful "

"Nicely central."

"Perfect location … great quality/value … nice staff"

"Excellent location, very clear instructions to get into the city for those coming in by car, a warm welcome by the staff, a super comfy bed and a great breakfast, what more could we ask for! All in all a great stay at the Palazzo."

"A little tired, extremely clean, with an amazing staff"

"The hotel is on the older side, the room was a throwback to the 80s or 70s. The cleaning staff did a great job of keeping it clean which makes it better Amazing view of Siena from the room "