"It wasn't breakfast included. For the amount paid, the expectation would be to have breakfast included.
Food expensive, but decent taste.
It was not clear from the description for an English speaking traveler that this is a camping spot.
The towels were smelly.
There was a wet towel already inside the bathroom on the shower flower. No space to leave that towel.
The person at the reception wasn't really welcoming. We stayed at other hotels where customer service was so pleasant, cared, small things matter. I get that Italian is the first language. But most tourists are English speaking. So having details and communication in English would show that you cared. "