My stay in Cool breeze Hotel, was disappointing. I was asked to pay extra amount for AC. Which was already payed for on Hotels.com. I was told if I do not pay the extra cost for air conditioner they will not check me in. I paid it and asked Hotels.com for a refund, unfortunately the Hotels.com was also not helpful in my case.
宿泊されたお客様
2021 年 10 月に 2 泊滞在
8/10 (良い)
Paul
2019 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mombasa is HOT! They have A/C and while it is not real powerful it was a life saver and adequate! The cleaning staff was great especially Pamela who did so much for us! I would rate it highly for the type of hotel