「乗り換え空港でバッゲージをロストしてしまいました。ホテルの受付の人に相談したら親身になってくれ、近くで服や日用品を買える場所を教えてくれたり、私の代わりに航空会社に電話してくれました。とてもとても親切にしてくれて感動しました。
I lost my baggage at the transfer airport. I talked to the receptionist at the hotel and she was very helpful and told me where I could buy clothes and daily necessities nearby and called the airline on my behalf. I was very, very impressed with their kindness.」
「The hotel is a perfect little gem for those looking for an authentic Leiden experience. The owner is wonderful, and take great care of the property. Rooms are spacious, with antique and modern charm combined. We normally stay at 5-star hotels with lots of amenities and services - this is not that! More of a 5-star B&B, which was perfect for what we wanted in Leiden. Be warned that the upper floor rooms require climbing very steep and narrow stairs, which would not be good for people with...
「The staff was so friendly and always helpful. The rooms were small but beautiful, with a great view over the courtyard. And the best part: for €10, we could rent bicycles for the whole day! 」
「The staff is kind and friendly. Far away from the central station of Leiden, howeve, the bus stop is 3 minutes walk from the hotel.
Much appreciated if the room has a bath tub (they told me that they do not have a room with bath tub)
Also, you may need to buy something at the central station before you come to this hotel as there is no spurmarket nere this hotel.」
