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"Really great staff. Nice room with a beautiful view. Very nice baths. Wonderful service. Shuttle service was great. English speaking staff. "

"Very nice hotel with excellent dinner and breakfast..we were served by a staff name RINA…she is extremely polite, cheerful and very friendly…she even personally wrote a goodbye card to me… that’s was very thoughtful and really appreciate her service. Will definitely stay again if I am going to be in Yamagata…it’s like coming home….thank you once again"

"Thank you all of Hotel Onikoube’s staff, have made our wonderful holiday , we are happy and grateful customer will come back again and will refer more relatives and family to visit your Hotel "

"I like the location very much. Next to a railway station but also with a residential area nearby. There are mountains in the background"

"Bathroom too small for us b/c we are TALL"

"Hotel and room good, has everything need, close to the station. The only thing was hard pillows and need to get a different pillow from reception. There only a few pillows so not enough for all rooms. Better to have a softer pillow in room anyway."

"It was as if taking a step back in time. Drifting off to sleep in a dark room with the snow falling through the positioned sliding windows as to not see any of the surrounding modern day buildings, was a marvellous experience that I shall treasure forever. Great amenities, a karoke room, natural onsens, a library and not to mention both a wonderful supper and breakfast, not to mention buffet style. My only regret is not booking another night! And the highlight for me was sitting in the natural onsen, both in daylight and below the night sky with snow falling, yet being warmed by the natural baths watching the world go by. 10/10 for me! Can't recommend enough!"

"Nice business hotel. The public bath is small but there’s no extra charge for using so it’s ok. Breakfast is nice with enough choices. "