disappointed by the access to and fro the Lodge. Only one gate remote was used and no dedicated individual available at the gate, therefore at to call every time entering/leaving Mapo
宿泊されたお客様
2019 年 12 月に 1 泊滞在
10/10 (非常に良い)
Charles
家族旅行
2019 年 12 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The place was welcoming and hospitality excellent
Our stay wa amazing, where were given everything we needed and it was clean and I do t mind to go back there
Charles
2019 年 12 月に 3 泊滞在
10/10 (非常に良い)
Boipelo
2019 年 11 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Boipelo
2019 年 10 月に 2 泊滞在
4/10 (不満)
Lungile
2019 年 7 月 24 日
気になった点 : スタッフとサービス
Service could be better
Even though I paid for B/B but was told I cannot breakfast because I booked on line. At least they could have offered me to pay extra but were not interested.
I came 30 minutes before check-in time, I was chased away because they were still cleaning. It is not what was said that was a problem but the manner in which it was said. The least they could have done is to offer me a chair even outside and ask me to wait.
I asked for my invoice the minute I walked in as I need to use it to claim for my trip. To date I have not received anything despite several requests.
Lungile
2019 年 7 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2018 年 12 月 31 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel was very bad with no water and rooms are not as shown on website