10/10 (非常に良い)
宿泊されたお客様
2020 年 6 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Next time don't leave the light on for me
This is a very unsafe motel! I am just terribly frustrated from beginning to end. I brought my husband to this hotel for some much needed stress reduction since he had just suffered a stroke. When we first got there we only had one bath towel and 2 hand towels and one washcloth which were pretty stained up the room was in terrible condition we heard yelling and doors slamming and people standing by my car smoking people were flooring the gas pedal when they go over the speed bumps and had very loud music ALLLL NIGHT LONG. Homeless people obviously selling drugs and and God knows what else. My husband ended up having his blood pressure go up higher than it's been in a long time due to everything going on all night long. We were scheduled to stay 2 nights but I called hotels.com in the morning and asked if we could change the reservation from that hotel to a safer cleaner one and they told me they would let us switch after I told her what was going on. It was 1030 am and check out was at 11, my husband had not taken his medication or checking his vitals etc. He doesn't move fast right now so I called the front desk and asked for more time and they said I only had until 11:15 or they would charge me another day. I called hotels.com and told them the situation we were dealing with so they called the motel and got it extended to 12pm....this was on Sunday...today is Weds and they still have not credited my account. This motel is HORRIBLE!
宿泊されたお客様
2020 年 6 月に 1 泊滞在