When I arrived the front desk, no staff service and can not reach till 21 mins later, the staff was late to on duty!! Same as I check out, also nor staff on duty and also can not reach!
The room floor is sticky, the toilet is not fully clean.
HSIN HSIEN
2024 年 5 月に 1 泊滞在
4/10 (不満)
McKenzie
家族旅行
2024 年 5 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It took over 5 minutes to get someone to come check us in, then we got into the room and the toilet was full of toilet paper and plugged. I went to the front desk and they gave me a plunger and told me to bring it back.... Then I went to get in the shower and the bathroom shower did not have a shower curtain. At that point I was completely fed up so I did not go back to ask for a shower curtain, I showered without one. Overall, not great.
McKenzie
2024 年 5 月に 2 泊滞在
6/10 (普通)
Jacquelyne
2024 年 5 月 10 日
良かった点 : 設備とサービス
I think that there are some gnats or flies that are in the room, and I don't know where they are coming from. In addition, several times there is nobody to assist you when you need their help, and I have had to wait for someone to help me, because the person they do have there can't help me.
Jacquelyne
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Jacob
カップルで旅行
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient location with quick access to multiple freeways making it easy to navigate your way around the Twin Cities. There is no breakfast sitting area and all breakfast and coffee was empty by 8:30 and not replenished thereafter. There is laundry facilities but no detergent sold on-site. There is a shopping center right down the road and plenty of places to eat so you don't have to travel far for either.
Jacob
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Julie、Bayside
2024 年 5 月 2 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Friendly staff, Michael was very helpful.
Julie
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
VISUVANATHAN、Naperville
2024 年 4 月 30 日
VISUVANATHAN
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Taunya
家族旅行
2024 年 4 月 28 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dirty towel in our shower
Used bar of soap
Only 1 clean towel for 4 people showering.
Never staying here again!