施設の正面 (日没後)

ザ ニッカーボッカー オン ザ レイクの口コミ

3 out of 5
ザ ニッカーボッカー オン ザ レイク
1028 East Juneau Avenue, Milwaukee, WI

口コミ

8.4

とても良い

評価 10 - 1000 件の口コミ中 505 件が非常に良い" "
評価 8 - 1000 件の口コミ中 289 件が良い" "
評価 6 - 1000 件の口コミ中 107 件が普通" "
評価 4 - 1000 件の口コミ中 58 件が不満" "
評価 2 - 1000 件の口コミ中 41 件が非常に不満" "

8.6/10

清潔度

8.4/10

スタッフとサービス

8.0/10

設備とサービス

8.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good location
It was a nice and unique place to stay. The location is perfect and walkable to many different restaurants and the core of the downtown area. Each room has a different flavor in terms of the interior. I will definitely come back. The price was also reasonable.
2019 年 8 月に 3 泊滞在
Max D.からの返信 (投稿日 : 2019 年 9 月 1 日)
Thanks for staying with us. We appreciate your feedback!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect location
The location is perfect. Close to the lake, downtown, east side, and many parquet.
2019 年 8 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
キッチン付きでリーズナブル
留学中の娘に会いにミルウォーキー を訪ねました。キッチン付きの部屋を探していてここに決めました。 とにかく部屋が広かったです。フルキッチン、リビング、ダイニング、ベッドルーム2つ、おまけに書斎まで。洗濯機と乾燥機もありました。 キッチンには、まな板と食器洗いのスポンジがないので日本から持って行くことをお勧めします。 包丁はありましたが、信じられないくらい切れないので、お料理する予定なら包丁も持って行った方がいいと思います。 歩いて数分のところにメトロマーケットもいうスーパーもあり、暮らすように滞在できました。 ホテルの人と顔を合わすのはチェックインとチェックアウトくらいで、予約サイトで予約してるととてもスムーズでした。

10/10 (非常に良い)

Gregory

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent location. Charming style.
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for choosing Knickerbocker on the Lake and for your positive feedback! We're thrilled that our location could contribute to a wonderful stay. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience.

10/10 (非常に良い)

Chelsea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Sofía

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente ubicación, el lugar muy agradable! Tuvimos una muy buena estancia
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Sofía,It was an honor to host you at Knickerbocker on the Lake. Thank you for taking a moment to let us know you had an excellent stay, and we appreciate you highlighting our desirable location. Come back soon!

10/10 (非常に良い)

GEORGE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Hang Yin

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

8/10 (良い)

Rebecca、Rock Island

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic location and clean and comfortable room. We liked the modern updates, but also appreciated how the more historical aspects of the room were maintained. We could hear a lot from our next door neighbors during the early morning hours, which was a little disruptive to our sleep. There was a strong cooking smell in the hallway, but that is to be expected since this accommodation is also home to permanent residents. All-in-all, we had a pleasant stay and will definitely consider The Knickerbocker again in the future!
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Rebecca,Thank you for taking a moment to write a review. We are honored to learn you enjoyed your stay with us, particularly highlighting our convenient location and welcoming environment. Thank you for choosing to stay at Knickerbocker on the Lake and we look forward to seeing you next time.

4/10 (不満)

Lizlibeth

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Mario De Jesús

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service of hotel is very good, excellent,
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Mario,We're delighted to hear you found our service excellent! Our team is dedicated to providing top-notch service, ensuring every guest has a memorable experience. Thank you for acknowledging our efforts, and we can't wait to welcome you back to Knickerbocker on the Lake for another fantastic stay.

10/10 (非常に良い)

Tali

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved my stay. The staff was great and the room was clean.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Tali,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in the area, please come see us again at Knickerbocker on the Lake!

6/10 (普通)

Adelaida

家族旅行
気になった点 : 清潔度、スタッフとサービス
It could use better cleaning. Refrigerator needed wiping down. End tables need wiping down. Bathroom sink had stains. Blow dryer overheated burned my hand and smoke came from the blow dryer. The desk supervisor was not friendly, seemed agitated.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about cleanliness and service as well as for any issues with the blow dryer. Your comments will be shared with our team for improvement. If you plan to be in the area again, please consider coming back to see us.

8/10 (良い)

William

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

jolynn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a wonderful place to stay. It is an older property, but our Junior Suite was very nicely updated. The common areas are very well maintained and reflect the classic look of the building. Comfortable bed, plenty of closet space, and convenient to all of the places we wanted to go.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Jolynn, We're thrilled to hear that you had a wonderful stay with us! Thank you for your kind words about our updated suites and well-maintained common areas. It's fantastic to know that you found the bed comfortable and enjoyed all of our room amenities. Should your travels bring you back to the area, we'd love to welcome you again for another fantastic stay!

10/10 (非常に良い)

Owen

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Dennis

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The building is beautifully renovated. It retains the charm and character of its original state but is bright and cheerful, unlike its staid first form. Staying there was a pleasure!
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Dennis,Thank you so much! Your kind words are a treat, as we take great pride in the guest experience at Knickerbocker on the Lake. We look forward to seeing you again!

10/10 (非常に良い)

Ryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear RyanThank you for choosing Knickerbocker on the Lake and for taking a moment to share your five-star experience! We are thrilled to hear that you enjoyed your recent visit with us. It was a sincere pleasure to host you and we hope to welcome you back for another memorable stay in the future.

10/10 (非常に良い)

Kristen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

6/10 (普通)

Augie

家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス
I had a minor issue with the coffee machine & while I waited for Maintenance to show up, I heard the very nice lady at the desk apologize every guest on the phone, in person, and to me 4x. After I gave up on Maintenance after 15mins no show. Recommended stay by Family & don't feel the need to return. Nothing special & only a select view are able to view the beautiful lake!
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Augie,Thank you for taking the time to leave a review. We apologize for any inconvenience and lack of service received, and thank you for sharing your concerns so we may improve the experience of future guests. We hope you will consider staying with us again soon.

4/10 (不満)

Sheila

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Location is great for events in the area. Rooms are overpriced,plus $20 for parking. Our car was broken into in that parking lot and we had to be towed home. It was a very expensive overnight trip!
2024 年 4 月に 1 泊滞在
Lawrence J. Robe IIIからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Sheila,Thefts on Kia & Hyundai vehicles have skyrocketed by over 1000% since 2020. We have a longstanding policy not to permit Hyundai and Kia vehicles in our parking lot as these vehicles seem to cause more harm than good. You indicated that you were aware of this fact, however, when you indicated after the break-in that you opted not to use the vehicle cover you brought with you and when you refused the steering wheel lock that we provide for these vehicles at check-in. Notwithstanding our prohibition on these vehicles in our parking lot, our staff initiated a one-time policy exception, allowed your vehicle into the parking lot, and watched your vehicle for nearly the entire night on our security cameras. The average Hyundai / Kia vehicle theft takes about 45 seconds, yet our staff was able to interrupt the attempted theft and prevent your vehicle from being stolen.As we discussed, I do not regret that our staff made an exception to our 'No Hyundai / Kia parking' in our overnight lot as this was the clear difference between towing home a break-in and renting another car to drive home while you wait for the police department to find your vehicle. I only regret that this event had an impact on your perception of the value of the room you enjoyed.

10/10 (非常に良い)

Tracey、sarasota

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the room
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Tracey,We're so happy to know that you had a great time with us overall and that you enjoyed our wonderful accommodations. Thank you so much for the perfect rating and we hope to see you again soon.

6/10 (普通)

Cynthia

2024 年 3 月に 1 泊滞在

6/10 (普通)

Alton、Waukegan

家族旅行
気になった点 : 施設のコンディションと設備
It’s not worth 269 a night rooms are old style
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Alton,Thank you for your feedback. We're disappointed to hear your concerns regarding your room and the value of your visit. Our team continuously strives to improve and will consider your feedback. It would be a pleasure to welcome you back and impress you with a better stay.

10/10 (非常に良い)

Cynthia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Jessica

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Peaceful retreat!
Love the old feel of the Knickerbocker with modern comforts. We were staying for a crazy business weekend so the quiet getaway from the buzz was refreshing!
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Jessica,We're delighted to know the historic charm of Knickerbocker on the Lake, combined with modern comforts, provided the respite you needed during your business weekend. We look forward to your next visit, hoping to be your chosen spot for relaxation and comfort amidst your busy schedule.

8/10 (良い)

Steven

カップルで旅行
気になった点 : 設備とサービス
Bed was clean and comfortable. Room was sparse and antiquated. Bathroom was clean but very sparse and not updated. I would not stay again.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Steven,Thank you for being our guest and sharing your feedback. While we are happy you found our accommodations to be clean and comfortable, we are sorry you weren't more impressed overall. Your feedback will be shared with the team, as we are always working to improve. We hope you'll reconsider and give us another opportunity to impress you with our lovely, historic charm.

10/10 (非常に良い)

Sharon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a suite at the Knickerbocker on the Lake. Although it is an older building, it was clean, spacious and in a good location. There is a good restaurant next door. I enjoyed my stay.
2024 年 2 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Sharon,It was a pleasure to welcome you to Knickerbocker on the Lake and we are delighted you had such a wonderful stay. Your kind comments about our spacious, clean accommodations are truly appreciated and will be shared with the team. We look forward to welcoming you back for another great visit.

6/10 (普通)

Marvin

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Tyrone

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

steven

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Stigs
Full mini kitchen, did not include a coffee maker. We had to get it from a vending machine!
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Steven,We're so happy to know that you had a great time with us overall. That being said, we'll keep your feedback in mind regarding our amenities, as we are always looking to improve. Thank you, and we hope to see you again soon.

8/10 (良い)

Michael

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Suite was clean, roomy andnperfect for our needs. Inhad a dish washer, but no detergent for it and the plates were too big to fit. Washed dishes by hand, had a towel and soap but no sponge or dish rag. But, other thannthat would recommend.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Michael,Thank you for taking the time to share your thoughts with us. We are glad that our high standards of cleanliness made a positive impact on your stay with us. The best compliment is that you recommend us to other guests. We look forward to welcoming you back for another great stay.

10/10 (非常に良い)

Roger

2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Jamie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean and beautiful old hotel!
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Jamie,Thank you so much for choosing to stay with us at Knickerbocker on the Lake. Our goal is to provide every guest with pristine accommodations, so we're thrilled that was the case for you. The pleasure was all ours, and we hope you'll choose us again in the future.

10/10 (非常に良い)

Jamie、EAST TROY

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful old building. Wish there was coffee and coffee maker in the room.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Jamie,Thank you so much for your perfect rating and kind words about our lovely hotel. Our team is always seeking new ways to improve our facilities and the services we offer our guests, so your suggestion will be shared internally for further consideration. It was a pleasure having you here, and we hope you return soon!

10/10 (非常に良い)

Timothy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在

8/10 (良い)

Renee

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We love staying at the Knickerbocker when we go to Milwaukee. The Knick restaurant and bar is always great.
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Renee,Thank you for continuously choosing to stay with us at Knickerbocker on the Lake. Our goal is to provide every guest with a wonderful getaway, and we're thrilled to be your go-to destination in the area. It's great to read you're always able to enjoy a delicious meal at The Knick! The pleasure was all ours, and we can't wait to welcome you back.

10/10 (非常に良い)

Secilia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Elizabeth

2024 年 1 月に 1 泊滞在

6/10 (普通)

Pierre

2024 年 1 月に 1 泊滞在

6/10 (普通)

Anna

気になった点 : 施設のコンディションと設備
Old worn down beauty
Nice location by the lake. Nice entrance. Tired people in the reception area. Rooms and halls not renovated since the 70’s? Time to give the hotel a facelift! Lovely, serviceminded janitor though:)
2024 年 1 月に 4 泊滞在
General Manager からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Anna,Thank you for your recent stay and for taking the time to share your valuable comments. While we're glad you enjoyed our great location, we're sorry to hear we fell short of meeting all of your expectations and that our accommodations are not as updated as you were expecting. Please accept our apologies if you did not receive the standard of service our team usually provides. We consider all feedback an opportunity to continually review guest satisfaction and areas where improvements could be made. We're grateful for your insightful comments.

4/10 (不満)

Corey

カップルで旅行, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One front desk staff was rude while the other one was great (pm staff was great). Room windows were open and room freezing when got there. Pillows smelled like teenage boy room.
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Corey,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if that wasn't the case during your entire visit. We can assure you that what you have described is not typical of a trip to our property. Nevertheless, your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

4/10 (不満)

Patrick

気になった点 : 施設のコンディションと設備、客室の快適度
Hotel in need of an update
Very old hotel, windows didnt shut completely and it was 3 degrees outside. Old radiator came with no instructions, and the TV wasn't even connected to the internet, making it unusable. Common areas are nice and the restaurant is quite good, but this is an old hotel.
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Patrick,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations during your visit. We offer our sincere apologies for any concerns you had in your room and for any inconvenience this may have caused you. Your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

10/10 (非常に良い)

Eric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They need to tell you that the key works like the door knob. The girl at the front counter talked so quietly she was barely audible, and i have good hearing.
2024 年 1 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Eric,Thank you so much for choosing to stay with us at Knickerbocker on the Lake. Our goal is to provide every guest with a wonderful experience, so we're glad you enjoyed your overall visit. However, we offer our sincere apologies for any miscommunication there was at check-in. Your comments have been noted and will be discussed with our team. Nevertheless, we trust this didn't detract too much from your trip. The pleasure was all ours, and we hope to welcome you back in the future.

8/10 (良い)

Caryssa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Unique and historical. Cozy. Staff was professional and helpful.
2023 年 12 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Caryssa,Thank you so much for highlighting our historic property and our friendly team members. We are so happy to know that you had a good time with us overall and we hope to see you again soon.

10/10 (非常に良い)

Michael

2023 年 12 月に 6 泊滞在

10/10 (非常に良い)

Clayton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The historic aspects of the building, the room and neighborhood is worth the stay.
2023 年 12 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Clayton,We're delighted you appreciate the historic aspects of Knickerbocker on the Lake. It's also wonderful that your room and our location added value to your stay. Your positive feedback is much appreciated, and we look forward to providing you with more enjoyable experiences in the future.

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Awesome place to stay. We rented the 2 bedroom for NYE
2023 年 12 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Kelly,Thanks for visiting Knickerbocker on the Lake and for your feedback. We are thrilled you enjoyed your time with us on New Year's Eve! Again, we appreciate your comments and look forward to seeing you next time.

10/10 (非常に良い)

Alison

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Kenneth、Naperville

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great classic hotel well maintained. Definitely stay again.
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Kenneth,Thank you very much for the five-star review as it's everything we always hope for all of our guests. It was our honor to have you join us at Knickerbocker on the Lake and we look forward to your next visit.