The AC was not working for the first night we were there so I contacted the host the next day and they were told to turn off the AC for a couple hours to help “unfreeze the pipes.” We were not there much that day so it wasn’t a huge bother until we got home and the power went out on top of no AC. We couldn’t use curling irons, charge phones, etc. I completely understand these things were out of the host control. However, the man we spoke to over the phone was extremely unprofessional and rude. We only rented for two nights, this was happening our second night, and he was pretty much telling us to leave because he wasn’t happy with us “not being satisfied” with our stay. As I think anybody would be concerned with what was going on after you paid for a place to stay with working AC and power. The way he was speaking to us young girls was very disrespectful. I understand it is probably frustrating for the host to deal with as well, but I think it’s very important to stay professional and kind. He was claiming people were “yelling” at him, which none of us were. He kept cutting us off when speaking and actually hung up the phone on us. I’ve never been spoken to that way by a man I don’t even know, let alone someone who is supposed to keep a professional tone. It made us feel uncomfortable even continuing to stay that night as the man seemed so angry but we genuinely had no where else to go. It was our stay for 2 nights for our friends bachelorette and we live far away.