10/10 (非常に良い)
Robert
カップルで旅行
2024 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
First the bad: The facility is aged and in dire need of updating. Chairs in the bistro/bar are worn and almost have the filler exposed. The carpets are old and worn, TV in room couldn't get half of the "available channels", and one elevator didn't work all weekend.
Now the great: The staff!! From Lore at check-in and check-out to Erika in the bistro/bar the staff were amazing. They were engaged, friendly and helpful. They were personable and amazing to deal with regardless of the ask.
Update the facility and this would be a 10 hotel to stay at. We would gave the facility a 4 (bed was comfortable) but the staff a 12 out of 10! They were that great! Overall because of the staff we would give it an 8.5.
Robert
2024 年 5 月に 5 泊滞在