2/10 (非常に不満)
Candy M.
2025 年 11 月 3 日
気になった点 : 清潔度
This was our 26th anniversary. The cabin looked nice upon arrival. But then it was all downhill. We booked mainly for the fire pit. Wine and sunset by the fire for our anniversary.The fire pit lit: 2 foot flames out of each end or nothing; stunk! I contacted Vacasa (the rental company for this house; beware!) and was told a tech would be out ASAP.I walked the hardwood floors in my new socks all afternoon. I took them off and the soles were FILTHY! "Sanitized after each guest"? No. The floors had not been cleaned properly in some time for cream colored socks to be totally brown after a few hours. Gross! Other people's feet?!! Nooo. I put my shoes back on until we left.We were going to watch a DVD. No batteries in the remote! We searched every nook and cranny. No batteries on site at all. No movie.We went to play Parcheesi on the deck. No one had cleaned in months. Huge cobwebs everywhere. Then I looked at the rail. There were two discarded false fingernails! EwwNow, as these things were happening I was contacting Vacasa. I got bounced around from local to corporate, and everyone said they'd get someone on it. No one did.Then I got a call that the fire pit couldn't be fixed and they offered 50. It's the main attraction for us! I declined.The bathroom sconces: filled with dead moths! By now we we done. We left a day early. Vacasa thinks ruining our anniversary is worth 75. We disagree. If you see Vacasa, RUN AWAY. Worst service, cleaning, and mgmt!.
Candy M.
2025 年 10 月に 3 泊滞在