2/10 (非常に不満)
richard
2021 年 8 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Book somewhere else...
If there was another hotel nearby I would have checked out and gone there instead of staying in this hell hole. I've stayed in this hotel before and it was lovely, now it is dreadful. The reception had no knowledge of our booking upon arrival. The room we had booked was not ready so we ended up in a twin not a double as booked. There was a sports camp staying at the hotel so noisy children everywhere. The rooms are poorly maintained, no toiletries, no coffee, no hairdryer, not very clean and in need of some basic maintenance. Breakfasts here used to be a pleasure, not any more. Messy, dirty, no choice, and often all eaten by the sports campers. I feel sorry for the staff here it's not their fault, they are just trying to do their job but there are not enough of them to keep the hotel running. Obviously management are trying to save money on everything. The bar is never open, food poor, the whole place one step from disaster. I wouldn't recommend anyone to stay here, it's certainly not 3stars, more like no stars. This such a shame as it used to be a very pleasant place to stay.
richard
2021 年 8 月に 3 泊滞在