2/10 (非常に不満)
Nick、Upstate NY
2018 年 1 月 9 日
良かった点 : 客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
Should be avoided at any price
Before staying at this hotel I called and asked if the hot tub was working, I then made a reservation. The place sounded great, but it wasn't . I showed up and before checking in asked again is the hot tube working. I was told yes. Two hours later I found out it didn't work and hadn't for some time. The pool, kid's pool and hot tub were all filthy, with scum on their walls. The only emergency exit from the pool area, sealed closed with layers of ice. The fitness room consist of an old treadmill. So back to the room to work, the wifi was so slow I couldn't get to my email with out "timing out". Okay, I can get something done in the business center their listing boast, but there isn't a business center there. There is also no gift shop either but they claim there is one one.
If you like good breakfast in the morning, I suggest you leave the hotel to have one.
I have traveling for years, this the first hotel I have ever felt the need to contact the Dept. of Health and Building Code Enforcement regarding a place I have stayed.
Under new ownership this hotel might thrive but clearly no one here cares about themselves or their guest.
Please look at photos I have posted.
Nick
2018 年 1 月に 1 泊滞在