4/10 (不満)
Lacy
小さなお子様連れの家族旅行
2025 年 8 月 16 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We booked a two night stay but only stayed one night. It was late and we already had our kids and belongings in the room. The room was dirty throughout. The bathroom was the worse. Dirt, hair bathroom products in the walls. This room was clearly not cleaned at all. There was food and various stains on the walls and the carpet was dirty. When I asked about getting it cleaned the girl at the desk gave me a bottle of cleaner and a rag. There was also no shower curtain and we were told they didn’t have any to put on. The lobby, I tried to believe was filthy because it was the end of the night but was the same when we came down to check out in the morning. Mud on the tile, piles of dirt on the carpet. The pool was small and the water very cloudy. The manager was nice enough to refund our stay but I won’t go out of my way to stay at this brand of hotel again.
Lacy
2025 年 8 月に 2 泊滞在
