I booked the hotel a few months in advance. When I pull up to the hotel on the day of my reservation, there’s a sign on the door saying the hotel was closed for renovations and to go to a different hotel about 10 minutes away. I was given no prior notice this was happening and I only booked this hotel for its walking distance to the places I needed to go. Very unprofessional, do not book with this company.
宿泊されたお客様
2021 年 10 月に 1 泊滞在
8/10 (良い)
Cheryl
2021 年 9 月 16 日
良かった点 : スタッフとサービス、客室の快適度
No Notice!!
We did not stay at Casa Victoria Orchid. It was closed for renovations. I did not receive a notice from the hotel or Hotels.com. We were directed to Hotel Ocean. Our reservation was transferred there. We did not have a room with a view. Very disappointing. We shouldve received an upgraded room with a view of the beach at no additional charge.
Cheryl
2021 年 9 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2021 年 8 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2021 年 8 月に 1 泊滞在
10/10 (非常に良い)
Kimberly
2021 年 7 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super Cute, Clean Hotel
This hotel is a little gem on Espanola Way. We felt like we were in another country. The staff was super friendly and helpful. Stay here if you are looking for a clean, convenient, no frills hotel that is extremely affordable and only a few blocks away from the beach.
Kimberly
2021 年 7 月に 3 泊滞在
10/10 (非常に良い)
Laura
2021 年 7 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Spot
Always a pleasure to stay here. This is our spot on SOBE. We try to stay here every time we come. Can't beat the location and the suites are awesome!
Our only complete is the lack of a full size ironing board. The small ones are aggravating to use and we use the iron every trip.
Laura
2021 年 7 月に 3 泊滞在
10/10 (非常に良い)
Stephen
2021 年 6 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and cute
We loved our stay at this gem of a hotel. It is clean and cute. Has a seating area in the lobby that is outdoors. Has coffee and water and even beach towels. The room had a nice bench at the end of the bed that you can lay your bag. It is near a bunch of restaurants.
Stephen
2021 年 5 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2021 年 4 月 2 日
宿泊されたお客様
2021 年 3 月に 4 泊滞在
10/10 (非常に良い)
Kevin
2021 年 4 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great
Great place, close to all the restaurant and beach...Great price for the area...
Kevin
2021 年 3 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
カップルで旅行
2021 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス
We stayed for 3 days and Keys did not work at all.