Reforma, a neighborhood in Mexico City, is home to Tokio Suites. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and travelers looking to shop may want to visit Antara Polanco and Toreo Parque Central. Check out an event or a game at Auditorio Nacional, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with cable channels. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include a rainfall shower and a TV. Housekeeping is available on request.
Tokio Suites offers 9 accommodations with coffee/tea makers and irons/ironing boards. Accommodations at this 3.5-star apartment have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 30-inch Smart televisions come with cable channels. Housekeeping is provided on request.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
9 units
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, lockbox
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Important information
Optional extras
Housekeeping fee: MXN 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Tokio Suites Apartment
Tokio Suites Mexico City
Tokio Suites Apartment Mexico City
Frequently asked questions
Is Tokio Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Tokio Suites?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.
What time is check-out at Tokio Suites?
Check-out is at 11:00 AM.
Where is Tokio Suites located?
Located in Reforma, this apartment building is within a 10-minute walk of Paseo de la Reforma and Chapultepec Park. Angel of Independence Monument and Chapultepec Castle are also within 15 minutes. Sevilla Station is 6 minutes by foot and Chapultepec Station is 6 minutes.
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Reviews
Tokio Suites Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.8
Amenities
9.8
Property conditions & facilities
Rating 10 - Excellent. 7 out of 12 reviews
10 - Excellent
7
Rating 8 - Good. 1 out of 12 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 12 reviews
6 - Okay
1
Rating 4 - Poor. 2 out of 12 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 12 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
Anthony
Nov 12, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a very nice and clean place. The bed was firm and comfortable. The windows make this spacious apt feel even bigger. The block has several restaurants as well as street food vendors. Very easy to get breakfast if you're travelling and are heading out for sightseeing. It's a safe area and easy walking distance to both Chapultepec Castle and busy Genova St. If you book, please let them know when you are likely to arrive so they can meet you to give you the key. You can sign up for Whatsapp and text them easily from out of the country. (I made this mistake, and they were completely gracious about it. Make your trip painless -for yourself and the very nice lady who takes care of the property- and let them know you are coming) Very happy and I highly recommend this property!!!
Anthony
Stayed 3 nights in Nov 2022
Verified
4/10 Poor
François
Jan 31, 2023
Liked: Cleanliness
Disliked: Communication
To be avoided for safety concern
Although the location is convenient and the apartment decent, but small, I strongly advise not to book there if you want to avoid very inconvenient and potentially unsafe situations.
As my plane was delayed, I contacted Tokio Suites to make sure I could check in no matter what time I’d arrive. I was given an AFFIRMATIVE answer. But, when I arrived, I COULDN’T GET IN. So, I had to look for another hotel. Walking on the streets with your luggage, late at night, is the last thing you want to do in Mexico City’s notoriously unsafe streets.
It took me about an hour and a half to finally find a hotel with a room available, which I booked despite its sky-high price. The next day, I was able to enter, but there was no one on location to talk to about my issue. The only means of communication then as well as during my whole stay there was on Whatsapp and, when they finally answered my messages, they refused to take responsibility and pay for the other hotel room.
Fortunately, when I let hotels.com know about the situation, they did compensate me. Kudos for hotels.com.
The day I was to return home, I faced the same problem: the door of the Tokio Suites building was locked. To get out, I had to call them, and it took them so long to come that my cab had already left when I got out, so I had to walk several blocks with my luggage looking for a cab. Can you imagine the situation in case of fire?
Because both these inconvenient instances are unsafe. Avoid booking there if you can.
François
Stayed 6 nights in Dec 2022
Verified
10/10 Excellent
Hanani
Nov 3, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Departamento espacioso y limpio. En muy buena ubicacion
Hanani
Verified
10/10 Excellent
francisco javier
Oct 13, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente servicio
francisco javier
Stayed 4 nights in Oct 2022
Verified
4/10 Poor
CESAR
Oct 6, 2022
No había servicio de agua caliente y demasiados insectos.
CESAR
Stayed 1 night in Sep 2022
Verified
8/10 Good
Ruben
Jun 16, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The Bed was terrible and Dish didnt work at all.
Ruben
Stayed 2 nights in Jun 2022
Verified
10/10 Excellent
Andres
Jun 14, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Superó mis espectativas. Muy limpio y cómodo.
Andres
Stayed 1 night in Jun 2022
Verified
10/10 Excellent
Johana
Jul 15, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication