Is Residence L´ Heritage Royal Colonial by BlueBay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Residence L´ Heritage Royal Colonial by BlueBay?

As of Sep 30, 2025, prices found for a 1-night stay for 2 adults at Residence L´ Heritage Royal Colonial by BlueBay on Oct 2, 2025 start from ￥9,733, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Residence L´ Heritage Royal Colonial by BlueBay?

Self parking is free at this property.

What time is check-in at Residence L´ Heritage Royal Colonial by BlueBay?

Check-in start time: 3 PM; Check-in end time: 6:30 AM.

Residence L´ Heritage Royal Colonial by BlueBay Reviews, Deals & Photos 2025

Q: Where is Residence L´ Heritage Royal Colonial by BlueBay located?

Located in Polanco, this aparthotel is within a 15-minute walk of San Agustin Church, Antara Polanco, and Auditorio Nacional. Parque Zoologico de Chapultepec and Soumaya Museum are also within 1 mi (2 km). Polanco Station is 7 minutes by foot and Auditorio Station is 19 minutes.

10/10 Excellent

Bret

Sep 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

We loved our stay and extended it several times. The stain glass windows were a real treat and the style of the building is very beautiful.

Stayed 4 nights in Sep 2025

10/10 Excellent

Hector

Sep 29, 2025

Liked: Cleanliness, property conditions & facilities, communication

Excellent service. The nighttime front desk employee knew my name before I told him who I was and checked me in in no time. I wish I had asked for his name. The room was simple, pretty, tidy—and so welcoming. And the bathroom feels like a six star hotel! Kudos to Chef Johan and his staff for a delicious breakfast with great coffee. Did I mention that the property is right in the middle of a very nice restaurant and shopping district with a beautiful park nearby? Can’t go wrong if you pick this place.

Stayed 1 night in Sep 2025

8/10 Good

Rosano

May 29, 2025

Disliked: Room comfort, communication

I need to be near plaza Carzo.

Stayed 1 night in May 2025

6/10 Okay

Teddy

Aug 15, 2025

Liked: Communication

If WiFi is important to you, this hotel is not for you.

Stayed 1 night in Aug 2025

8/10 Good

Sita devi

Dec 24, 2024

Liked: Cleanliness, property conditions & facilities, communication

The stay was pleasant

Stayed 2 nights in Dec 2024

8/10 Good

Julio

Jul 30, 2025

Liked: Cleanliness, property conditions & facilities

All fine

Stayed 1 night in Jul 2025

8/10 Good

Mohammad Mehdi

May 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

The staff and location are very good. It a good hotel for stay one or more night. Only weak point about air conditioner, there is non any type of it

Stayed 1 night in May 2025

10/10 Excellent

Christian

Apr 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

The staff was incredible. They made me feel like home. Victor and Carmen were always attentive to my family needs.

Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Nov 26, 2024

Liked: Cleanliness, room comfort, communication

love the place.

beautiful and pleasant place

Stayed 6 nights in Nov 2024

8/10 Good

Marco

May 13, 2025

Liked: Property conditions & facilities, communication

Disliked: Amenities

The room in the residence was nice and comfy but it wasn't very clean, and the furniture had some dust on it. There are a lot of stores and restaurants in the neighborhood that you can reach in a brief walk. The staff is very nice.

Stayed 4 nights in May 2025

10/10 Excellent

jose

Dec 28, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Excellent location. Superb attention by staff

Stayed 3 nights in Dec 2024

8/10 Good

Sita devi

Dec 24, 2024

Liked: Cleanliness, property conditions & facilities, communication

Location was accessible to restaurants, banks and shopping malls. Good service and helpful staff. Breakfast was served hot by Blanca, her hospitality and service were excellent. Overall it is safe and nice place

Stayed 5 nights in Dec 2024

10/10 Excellent

Bridgette

Jan 30, 2025

Liked: Cleanliness, property conditions & facilities, communication

Private kitchen and bathroom in unit. Common area with full breakfast. Central to all. Safe and wonderful.

Stayed 17 nights in Jan 2025

8/10 Good

Mary

Feb 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great location! Nice large unit with separate bedroom. Bed was comfortable. Could use better lighting in the living room area. Showing some signs of aging especially in the bathroom. Staff are super nice and having someone prepare eggs for us with the complimentary breakfast was a real treat. I would definitely stay here again. Excellent restaurants very close by.

Stayed 1 night in Feb 2025

8/10 Good

Cordelia

Nov 1, 2024

Liked: Amenities, property conditions & facilities

This place is very unique. The room is huge and comfortable for the most part. The living room furniture however needs an upgrade.

Stayed 2 nights in Oct 2024

6/10 Okay

Aysin

Mar 17, 2025

Liked: Communication

Disliked: Cleanliness, property conditions & facilities

There is need to renew furniture bathroom fixtures drapes etc.

Stayed 3 nights in Mar 2025

6/10 Okay

Surinder

Oct 31, 2024

Liked: Cleanliness

Breakfast was great. And although it's an older property, it's well kept. My room card was hit and miss. Had to get help getting into my room at least 3 times over a 4 day stay. That was annoying.

Stayed 3 nights in Oct 2024

2/10 Terrible

Damas

Apr 23, 2025

This place has no air condition. I couldn't sleep at night due to the intensity of the heat at night. I had to soak my body in cold water two or three times at night just to attempt to get a little sleep. But, even doing that wasn't too helpful because the heat was truly overwhelming. I do not recommend this place to anyone.

Stayed 7 nights in Apr 2025

4/10 Poor

Orestes

Mar 15, 2025

Disliked: Cleanliness

Wont recommend

Dirty bathroom, shower looked like it hasn't been cleaned, found hairs, no hand towels or bath mat, had to ask for an extra bath towel, no water bottle in the room, poor lighting. Won't recommend.

Stayed 1 night in Mar 2025

4/10 Poor

Manuel

Nov 17, 2024

Liked: Communication

Disliked: Amenities

The hotel is in a great location, sadly the amenities in the room were not as good as I would except. Basic things like towels or hand soap were missing. If they. Luis had morose on the basics it would be a sold option.

Stayed 2 nights in Nov 2024

6/10 Okay

mario

Oct 29, 2024

Disliked: Cleanliness, amenities, communication

The hotel has great location, however there is no AC, our room didnt had towels when we checked in and there was no hot water during 2 days. There is practically no staff, just a security guy at night and you can hear what is happening in almost all the rooms because the building is old and everyone keep the windows open.

4/10 Poor

Darlene

Mar 16, 2025

Liked: Amenities, communication

Disliked: Cleanliness

Would not stay again. Pros: great location, elevator, wonderful cooked to order breakfast, comfortable bed. Cons: very dirty. Shower grout was filthy, mold going up the kitchen wall and I woke up with sneezing and stopped nose, only one bath towel given for a king room. Nothing to step out of shower on (because just one towel). Full kitchen but no dishes or cutlery, not even a cup. Feather Duvet had no cover on it, and since it’s feather I doubt it gets washed, one roll of toilet paper left in room, door and light switches very dirty. Check out after one night.

Stayed 1 night in Mar 2025

6/10 Okay

Gerardo

Oct 26, 2024

Liked: Cleanliness, communication

Even though after our fifth day at the property we advised water was not hot enough after 7:00 pm, nothing happened until 2 days later when they finally called a technician to check the boiler. As a result, the boiler was down during the last two days of our stay (9 nights) while repairs were going on at the boiler. Further, after complaining to the Manager over the phone (she never showed up), she said that she was terribly sorry but as as the stay was prepaid, she could not do any reimbursement!!! I'm a frequent traveller for some decades already. If the above is not the most preposterous excuse I ever received, it for sure on my top 3. Very bad deal booking on Expedia and paying in advance. I'm very disappointed with Expedia and the hotel customer service.

Stayed 9 nights in Oct 2024

10/10 Excellent

alejandro

Sep 27, 2025

Liked: Cleanliness, property conditions & facilities, communication

Buen desayuno

Stayed 1 night in Sep 2025

10/10 Excellent

Alfredo Muñoz

Sep 19, 2025

Liked: Cleanliness, property conditions & facilities, communication

Stayed 1 night in Aug 2025

Residence L´ Heritage Royal Colonial by BlueBay

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