Hotel Santa Cruz

Property class: 3

Choose dates to view prices

At Hotel Santa Cruz, you can look forward to a bar, a 24-hour business center, and a restaurant. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
The current price is ￥3,893
￥4,672 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Single Room, 1 King Bed, Private Bathroom

A bathroom with a black sink, a mirror, and a towel rack.

Junior Single Room, 1 King Bed, Private Bathroom

8.4 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ensuite

A modern hotel room with a large bed, wooden headboard, and a small bedside table with a phone.

Superior Room, 1 King Bed, Ensuite

7.0 out of 10
Good
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room, 2 Double Beds, Private Bathroom

A hotel room with two single beds, each with a wooden headboard and white bedding. There is a nightstand with a lamp and a small table between the beds.

Basic Double Room, 2 Double Beds, Private Bathroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom

A hotel room with two beds, a telephone, and a small table with a sign.

Superior Double Room, 2 Double Beds, Private Bathroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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  • Parking included
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￥16,779 total
includes taxes & fees
Nov 21 - Nov 22
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About the neighborhood

Tlalnepantla de Baz is home to Hotel Santa Cruz. Palacio de Bellas Artes and National Museum of Anthropology are cultural highlights, and some of the area's notable landmarks include Angel of Independence Monument and Paseo de la Reforma. Looking to enjoy an event or a game? See what's going on at Mexico City Arena or Autódromo Hermanos Rodríguez. Visit our Tlalnepantla de Baz travel guide
Map
54090, MEX, Tlalnepantla de Baz, Av Presidente Juárez 2009, Los Reyes Iztacala

What's nearby

  • Tlalnepantla Convention Center
    5 min drive - 1.9 km
  • Plaza Tlalne Fashion Mall
    5 min drive - 2.3 km
  • Centennial Theater
    5 min drive - 2.3 km
  • Corpus Christi Cathedral
    6 min drive - 1.9 km
  • Centro Cultural Nahui Ollin
    6 min drive - 3.1 km

Getting around

  • Tlalnepantla Station
    4 min drive
  • Tlalnepantla de Baz Station
    6 min drive
  • Benito Juarez International Airport (MEX)
    39 min drive

Restaurants

  • Café del Duende
    12 min walk
  • Pasteleria Macram
    16 min walk
  • Mi Sabor
    11 min walk
  • La Casa De Los Chilaquiles
    11 min walk
  • Micheladas Las Clandestinas
    15 min walk

About this property

Hotel Santa Cruz

  • Hotel near Mexico City Arena
  • You can look forward to a bar, a 24-hour business center, and a restaurant at Hotel Santa Cruz. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a vending machine, and tour/ticket assistance
    • A 24-hour front desk, smoke-free premises, and an elevator
  • Room features
  • All 100 individually decorated rooms include amenities such as free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 42-inch LED TVs with premium channels
    • Wardrobes/closets, daily housekeeping, and desks

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Frequently asked questions

Is Hotel Santa Cruz pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Santa Cruz?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Cruz on Oct 25, 2026 start from ￥3,893, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Santa Cruz?

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Santa Cruz?

Check-out is at 1:00 PM.

Where is Hotel Santa Cruz located?

Situated in Tlalnepantla de Baz, this hotel is 2 mi (3.3 km) from Mundo E Shopping Center and 2.8 mi (4.5 km) from Plaza Satelite Shopping Center. Mexico City Arena and IMSS Lomas Verdes Mexico DF are also within 6 mi (10 km). Tlalnepantla de Baz Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santa Cruz Reviews

7.4

Good

8.2

Cleanliness

7.4

Amenities

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 67 out of 173 reviews
Rating 8 - Good. 43 out of 173 reviews
Rating 6 - Okay. 22 out of 173 reviews
Rating 4 - Poor. 11 out of 173 reviews
Rating 2 - Terrible. 30 out of 173 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean for my 5 days there. Ms. Rocío is an important asset to the hotel. She has such a charming disposition and knows how to talk to people. She made my bad days disappear and her smile just warms your heart. I can't thank her enough for her help. Thank you Ms Rocío.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a 1 night stay.

Good for a 1 night stay. I was afraid of some of the bad reviews, but nothing like that existed for me.. It was clean and comfortable. My room had a bit of the bleach smell. There was a place to eat that was open late right in the hotel.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean room and nice staff will appreciate hair dryer in the rooms are needed.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Will appreciate if staff on desck and kitchen, will be more friendly, house keeping 100%👌 we love it!
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Good
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe was a little creepy but generally okay
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
More stuff low employees especially in the kitchen
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Got bed bugs from this hotel. Also room smelled terrible of cigarettes and even had ash tray in the room. Took our baby here and absolutely regret it.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Staff & service
The stuff very rude
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Disliked: Amenities
No
Stayed 4 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad property. Bad personal. Dirty and personal - Housekeeping touch my belongs and stole items and I request to talk to the manager and front desk never contact me with the manager. All of them are the sesame thing DON'T RECOMMEND THAT HOTEL. I abandoned the hotel today January 23th, 2025 and move to another hotel. They touch and stole my belongs when I was in hospital for surgeries. Very disappointed 😞☹️
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza, excelente atención personal, como y agradable el descanso después de una jornada de trabajo... Y seguro
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, lo que esperaba, gracias
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente y limpio
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba limpio
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo para disfrutar y. Descansar
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
La habitación cuenta con lo básico, en realidad el lugar esta bien, lo malo es la recepcionista que me tocó, muy despota
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente lugar para descansar, el personal siempre muy amables. Todo super bien
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Lo básico para una estancia corta
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar bastante tranquilo para disfrutar tu estancia, hay lugares cerca para ir a comer y disfrutar del centro de Tlalnepantla. Muy buena opción
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien el lugar aunque se podían llegar a escuchar algunas cosas de las habitaciones aledañas
Stayed 1 night in Jun 2026